Jersey Mike's Subs 4759 Commercial Drive, New Hartford, NY 13413

"Ordered a giant steak and portobello cheese sub with extra portobellos , it cost like 23$, do after I get it , it’s missing the steak , so the main meat on the sub is not on it, this dude needs to be fired , called twice , no answer, highly disappointed,"

"Me and my wife had the giant classic Philly cheese steak with onions and peppers & american cheese. A lot less meat than what I remembered after being there a year ago, the meat was very salty. The staff move like turtles. The staff was pleasant but they need to move a little bit faster being that there were a whole bunch of people waiting. I had to ask for the table to be wiped off because it was full of crumbs and sticky. All the tables had crumbs and were sticky. I do not believe the sandwich should have been $17+."

"Took my order. 20 minutes later the employee is asking me if this is my sandwich. There were 2 people before me and only 3 sandwiches. I replied not sure no one asked me what bread I wanted. Manager snapped back with we don't ask that here. I'm sorry but when it's $20 for a sub let the customer choose. Besides that the staff was just shouting back and forth worst customer service I've seen. Not to mention what's the point of them wearing visors if their hair is coming all out of it. Kinda gross won't be back. Been to multiple locations in the state this is by far the worst."

"There wasn't much of a line. The staff was friendly and greeted me and walked me through the entire process of a sub order. The quick smooth assembly of my sandwich was work the second I bit into it. Excellent sub A++"