Kia of East Syracuse

"We stopped in to check out the new Kia because of the 20 year 200,000 mile warranty. Our sales person named Max was quite informative and kind, and gave us no pressure to purchase this vehicle. The car sold itself with the options and style that we were looking for. Pop in and look for Max the sales guy, you won't be disappointed."

"Perfect car shopping experience. I had purchased a vehicle from a different dealer a year prior and had a very poor experience, the feedback on the surveys was all the salespeople seemed to care about and blatantly valued that feedback more than my time or privacy. I was helped by Barbara, who was excellent. I came in with my own financing and she was transparent and extremely efficient as well as communicative. There was no pressure, I received the car I wanted with the options I wanted and was able to sign everything and take delivery on my lunch break. Would be a perfect score but the service department seems to be married to those same damn surveys and will only offer rebates and coupons if you fill them out favorably. Literally, the bill comes with a cheat sheet for the survey :/"

"The folks at Kia on Bridge St in East Syracuse are great! Mark at the service desk is top notch. I never have a problem or an issue when my car has to go in for anything. I would highly suggest trusting them with purchasing or leasing. The service dept is awesome as well, in and out!"

"Purchased a used car from them for my Daughter for college in Alabama. Asked for new brakes and tires. Rear brakes were turned(who does that anymore). Had to replace them myself when my daughter got home from college from Alabama. Went to replace them and found the EMERGENCY brakes were each missing a shoe(non functional). Won't buy from them again. I did not find these issues until my daughter got home from ALABAMA where the car was located since we drove it down last August. Contacted a Sales Manager who has now blown me off for over a week regarding these issues- Communication doesn't work when its only one way, I shouldn't have to chase their staff to get something addressed. Here is a photo of the rear ebrake clearly missing a shoe."

"PAT I've been a loyal repeat customer else where and I think due to Pat making the process of getting into my new '24 Kia K5 GT smooth and QUICK- I'll be back. He listened and put his full attention in me (so many experiences I've had other places where they only talk to my husband even after being corrected). Pat walked me thru what the car has to offer and set the car up for me. He was thorough, professional, friendly, and patient. I appreciate the assistance Pat and in absolute LOVE with my new vehicle."