Crumbl - Clay

"My cookie wasn’t even cooked. This has happened before but this time I’m saying something about it. There’s a difference between a soft center and raw dough. So disappointing. Edit: they made this right and I ended up really liking their peanut butter M&M cookie"

"The menu changes up, so it's fun to see the variety and the cookies are all very nicely decorated and neat. The cookies are big (technically 4 servings each!). They aren't to my taste, coming out very soft/doughy, with just barely baked soft centers and they are very sweet. However, my children would disagree, and think they're perfect. The location was bright and clean, the staff were very friendly. We stopped by late Saturday morning, and there was no wait. The self order tablets are easy to use and our order came up fast. We'll be back for an occasional treat."

"Ordering through the app is simple and you earn rewards points for future orders. 1 crumb for every dollar, 100 crumbs gives you $10. I had my daughter pick up my cookies. The cookies are nicely presented in a cute pink box, they were still warm and delicious. I had already cut into each cookie before I thought to take a picture."

"First off, Crumbl - Oswego Road helped support the Liverpool Crew teams this evening. I can’t tell you how important that is to the kids and their families. Second and most important, the staff is friendly, knowledgeable and on their A game. We certainly look forward to their new menu every week. The cookies are really amazing. There are so many different varieties. Don’t forget to try them all."

"One day in a far away land my wife and I stumbled upon a Crumbl Cookies, we ordered cookies and brought them back to our hotel and after eating them longed for the day Crumbl would follow us home... And finally they are here! Our hearts our warm, our taste buds are thrilled and our tummies are probably a little too full! Crumbl has great cookies and we love how they change it up every week. It creates a fun mystery to see what is coming next and actually helps in finding balance and moderation if a cookie of the well hasn't completely stolen our hearts. At our local Clay location it was an easy and great experience. The place is sugary sweet in looks and smell, while holding a nice energy when you walk inside. The staff was great and were clearly working hard. I highly recommend using the app or website to order ahead and using their check in system. There is a small board inside that lists a few names of orders they are working on and that helps knowing how close you may be to getting your order. They are expensive cookies, no doubt about that and may be best to moderate for both your wallet and sweet tooth. While if you can take the leap over in awhile, I highly recommend scoping out the flavors of the week and giving their rendition of your favorites a try. Enjoy!!"