Dunkin',

1051 Old Country Road, Riverhead, NY 11901

"This one location has their donuts and other bakery items displayed which I love! The store is kept clean, it is busy so I can see it getting hectic inside. In my opinion they should have one or two more employees, for how busy they got. I have my complaints regarding the service but I do understand how busy it was. The girls working must've been overwhelmed."

"I just came here a minute ago and ordered first but everyone else got served before me and the girl at the front I asked for a carmel iced latte and she gave me a ice coffee and was very rude about it if I wanted a regular iced coffee I would've made it at home I told her it was the wrong order after I waited for 10 minutes. She seemed to forget about me. I always come here but this is my first time with this kind of experience."

"The matcha tea with almond milk is amazing! The iced chai tea latte is good when I need a change."

"Food and drinks are made well enough. The problem is with placing orders. I ordered a Vanilla Donut Signature Latte and was given a standard iced coffee with six (6!) blueberry flavor shots. I had to explain what the latte was, pointing at the menu three times until the boy behind the counter realized I'm asking for a menu item without mods. A lady who I assume was a lead on shift fixed it up for me. Although, both of them forgot I bought an order of hash browns as well. Ordering here is like pulling teeth. The tables were sticky, too. Would've been one star for me if not for the lead's good service at the end. Not coming back, though."

"Need to hire more workers asap. One girl takes orders of 15 people and the other does mobile orders while there’s people in here waiting and complaining that they been waiting for coffees for 20 mins. It happens almost every time I come in. Most definitely will be avoiding this spot as my morning coffee stop until they can be more accommodating to the inside customers instead of only mobile orders and food. Please hire more people you need it badly."