Hideaway Restaurant

"The service was good, the view was beautiful, it took a long time for the meal. I ordered a burger Medium to medium rare. It showed up well-done. Not a drop of pink when cut open. I sent it back. The next burger was the same, not even pink. 3rd times a charm? Not really. It had a little pink. While the server, who was lovely kept apologizing, we assured him it was not his fault, and really a manager should be stopping by at this point. Then out came Zack. Apparently both manager and Chef, hands on hips, with attitude saying “What can I do for you?” We started to tell him about the burgers, he cut us off, insisting the second burger was a perfect medium, arguing about it when we said it was well-done, became nasty, said I don’t. care I’ll take it off the bill, and turned and walked away with his obnoxious attitude. Someone needs to explain to Zack what hospitality means. Taking an item off the bill, but doing so with an attitude and being obnoxious to your customers, is not how you handle a situation where the customer did not need to leave feeling compelled to write a poor review. He clearly is not educated in his own field. He should go read “Unreasonable Hospitality”"

"Great place on Fire Island with fantastic views of the water. The food and drinks were made perfectly! Delicious Hideaway burger and Korean chicken! The Rum Punch was very fitting as the restaurant and bar have an island vibe to them. Will be back again next time I come to Fire Island."

"I highly recommend this place. Absolutely Phenomenal food and a good price. They have great customer service. Big shout out to Sean, he was the best and always checked in with us to make sure that we were taken care of. I would highly recommend requesting him if you can, and I highly recommend the rocket fuel drink! If you can get there right when they open it’s super lowkey and chill environment. Right on the water and must go if you visit fire island! Hideaway and Sean, thank you for the great experience."

"Although our meal was subpar our server was attentive and professional. I think her name was Tessa. Started our meal with baked clams, bready and 1/2 a shrimp in the middle. The Seabass was the fish of the day was obviously pre-cooked and then heated up came out over cooked with this gelatinous, salty gravy looking stuff on the top of it. The tile fish was also served with the same club on top. The vegetables serve with the tile fish were cooked beyond recognition. The stuffed baked potato was also pre-cooked tasted several days old, burnt to a crisp. the inside was turning yellow and black as it had been laying around for several days"

"The food is better than most places on Fire Island ! Beautiful views that will make forget about the smell of sewage as you walk through the dining room . The building needs some serious attention. The service was pleasant and the management fits the tourist restaurant stereotype, especially one on an island ."