Shake Shack
Terminal 4 Departures, Queens, NY 11430
About Us
Welcome to Shake Shack at Terminal 4 Departures, Queens, New York! Conveniently located in one of the busiest travel hubs in the United States, our restaurant offers travelers a delightful dining experience before they embark on their journey. Shake Shack is renowned for its mouth-watering menu, featuring 100% all-natural Angus beef burgers, crispy crinkle-cut fries, and creamy hand-spun shakes. Whether you're grabbing a quick bite before your flight or enjoying a leisurely meal, our friendly staff is here to ensure a satisfying and memorable visit. Stop by for a taste of our signature ShackBurger or cool off with one of our refreshing frozen custards. Shake Shack at Terminal 4 is the perfect place to indulge in delicious comfort food while experiencing the vibrant energy of Queens, New York. Bon voyage and bon appétit!
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Reviews
"Horrible customer service and major attitude from staff. 35 min wait after ordering??? I can live with the wait, but the attitude from the staff is uncalled for. There is another shake shack in the terminal on the way to baggage claim, I would give that one a try or avoid it all together."
"They burnt the burger patty to a crisp and got my drink wrong. Save your money, this is not Shake Shack."
"First of all, this isn't the only shake shack in this terminal and some of the other reviews (definitely the one referencing gate 22) might be referring to the other, idk. When I dropped by at about 5:30 PM on a Wednesday, the line was a bit long as was the wait - I probably waited 5 minutes on line and 10 minutes for the food. But considering how many people were ordering, I think those were really great wait times. The employees had a pretty good production line going to handle the demand. The food was cheap for airport food - a cheeseburger for $8.79 + tax is pretty decent for an airport. I guess if your flight is close to boarding then skip it in case you get held up. If you're like me and arrive hours in advance, then I think this is a pretty good bet."
"idk what these reviews are about. i had a lovely strawberry milkshake with fudge, a Shack burger with lettuce tomato and shack sauce, and honestly pretty quality fries. one of best airport restaurants ive gone to."
"A real zoo. 45 minute wait after ordering. Burgers had no lettuce, no tomato, no pickle, no sauce, no catsup! We're from Oregon, heard Shake Shake was the best. No way"
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