Dairy Queen Grill & Chill

"I spent almost 70 dollars on this order. The food arrived 30 minutes later than it was supposed to. They left it outside in the rain and by the neighbors door with no notification that is was delivered. When we opened the wet bags the food was cold the fries were like dry sticks and the burgers were cold too. Probably they sent us the leftovers from the night before. The burgers did not have pickles, they forgot 2 drinks and the ice creams were literally liquid and had spilled all over the bag. I want my money back or have them redo the same order again and deliver it properly. Thank you"

"Totally disappointed, traveled extra to Staten Island, twice and was closed every time. No information in store why it’s closed, false information in app that it’s open. Never again!!"

"Ordered a Reese's blizzard cake which should have Reese's blizzard filling but when we cut it open, we were disappointed that it was just plain vanilla and chocolate ice cream. Paid extra for a blizzard cake just to get a regular cake. The writing on top was mediocre; messy writing and the guide lines (to keep the words straight) were so large and deep. Overall the cake still tasted good but not we asked for."

"This is an astonishingly bad DQ location. Other than getting melted, refrozen, inedible Buster Bars and things like that, my last order (placed through UberEats, who refunded it entirely) was 100% wrong! Every single one of five items was wrong. My burger was missing tomato (and I love tomato: that's the whole point). My girlfriend's chicken sandwich was missing the onions she paid extra for. The onion rings my girlfriend was looking forward to had no onion rings! They served fries instead. The Heath Blizzard add Oreo I was looking forward to had no... er, Heath (nor the fudge the Heath Blizzard should have come with). It just had Oreo, nothing else. How does a Heath Blizzard with no Heath even work?? The Royal New York Cheesecake Blizzard my girlfriend asked to be made without strawberries had, of course, strawberries mixed in it. But they did leave out the chocolate brownie pieces she paid extra for, so there's that. DQ at Staten Island Ferry CAN leave out items... when they arbitrarily choose to. Just abysmal. I mean the crispy chicken sandwich was soggy, so I could also complain about that, but my question is HOW do you get FIVE OUT OF FIVE items wrong? How is that even possible? DQ on Forest Avenue is infinitely better, if you're craving some Hot Eats, Cool Treats on Staten Island."

"Traveled all the way here from the Bronx to get Dairy Queen. No indoor dining yet. There was a bit of a wait time which to me was great, means my food is being freshly prepared. The burgers weren’t too bad. Tasted like a normal fast food burger. Their fries were normal and onion rings were good. You can taste the onion. The blizzards were disappointing. It melted sooo fast and the whole time I felt like I was just drinking ice cream soup."