sweetgreen

"Invariably they’re out of ingredients - steak salad?… but no steak? Wild rice bowl… no wild rice? Oh sweet potatoes?… those will be ready in ten minutes. All while the staff is yelling at people not to use restroom and others indifferent to people in line. If you order online - bank on not getting at least one primary ingredient and a half portion."

"I ordered the carmelized steak bowl with white instead of wild rice. It just looked blahhh and tasted the same. The broccoli was ice cold and didnt taste spicy. the portion size of broccoli and sweet potatoes seemed way too small. I used to love sweet green but something with the food has changed and I won’t be back."

"Always happy with my app order here. Forget the crowds outside and step into this spacious sg! My ‘asap’ app orders are usually ready before the time listed and ready for pick up. Portions are well sized. And bonus points for their water dispenser also having ice and easily fitting water bottles, check it out!"

"I’ve worked in customer service for years, never ever met this unbelievably rude customer service. FURIOUS and RUDE all the time while ordering, i tipped anyway. The worst part was while i started eating she yelled across the place to call me back to the cashier and made me pay again. “Didn’t go through” that’s what she said to me 3 times. I paid again without tip this time because she yelled so LOUD I was in shocked and mad. Then she left without checking if the transaction went through or not. Then I checked my credit card it turned out i was charged twice!!? I told the other guy at the cashier so he refunded to me. What a joke! Please EDUCATE and train your employees or at least hire a good ones."

"horrible customer service. staff literally yell at you if you politely ask them to repeat what they’ve just said. I’m not asking for a smile but angry faces and throwing the utensils after using it aren’t gonna make this a good environment for eating, I also saw a customer asking for the restroom and the staff screamed saying it’s closed and to use the next shop. food is good though."