The Waterfront NYC 500 Hutchinson River Parkway, The Bronx, NY 10465

"Had brunch on Saturday with my girls and we all were super disappointed i see now reading the most recent review we weren’t the only ones. We spend 3 hours there spend more than an hour and half waiting on the food. They blame having a party next door to the reason why they were backed up which we understood but they should have more staff if they know they have to tend to the party and regular customers.Food did come out hot the reason for my review is we could never find our server she disappeared for a long time and then when we did try to flag her down she was too busy talking to the bartender we basically spend over an hour waiting for her. We were going to order more drinks but we were worried it would take another 40 mins just to get them. Food is great service sucks they definitely need to work on it ."

"I recently dined at The NYC Waterfront and was extremely disappointed with the customer service. From the moment we were seated our waitress Chastity C seemed uninterested and inattentive. Throughout the meal Chastity C was nowhere to be found. We had to flag down another staff member to locate Chastity. Our food arrived lukewarm and not as described on the menu and the coffee arrived cold. Getting anyone to address these issues was nearly impossible. To top it off, the Chastity C was unapologetic and seemed annoyed when we politely mentioned our concerns. Overall, the poor customer service completely overshadowed our entire dining experience. I won’t be returning and cannot recommend this place to anyone looking for a pleasant dining experience."

"Fish tacos great! View great! Beef sliders cold n hard"

"The restaurant itself is very elegant, great view of the bridge, Long Island sound, the golf course. I was pleased with the service, very attentive waitress, the prices. However, even though we went on Father's Day Sunday, they seemed to have run out of some of the items on the menu, which is not so varied to begn with. I asked for a margarita rimmed with salt, I got sugar rim instead. They ran out of all desserts, except coffee. It's a beautiful place but it has the feel of a fancy concession stop for the golf afficionado."

"This is such a beautiful place! The food is so good and the staff is so friendly and accommodating. Went for my mom and my aunt's birthday, and we had such a wonderful time! Can't wait to go again for another memorable experience."