Shell 254 New Jersey 17, Upper Saddle River, NJ 07458

"If your looking for a clean rest stop do not stop here the gas station bathrooms were among the most disgusting i have ever been in as a professional cleaner i can solidly say they have no been properly cleaned in months-years i wish i could post the photos i took"

"Don’t get gas here unless you want to be ripped off. I was overcharged by the attendant and when I explained to him that he overfilled me and I now had paid double what I requested, his response was to say “Ok” and shrug while walking off. The woman inside said there is nothing they can do since the gas was already put in my car. I was getting gas as a company expense and it needed to be precise, if I wanted more I would have asked for that amount. The lack of accountability and complete lack of care was the worst part. A simple “I’m sorry, I didn’t mean to overfill” or even smallest amount of care would have gone a long way. My company refuels at this location weekly and typically brings in $400 worth of business with our vehicles but will now be taking that business elsewhere. The complete disregard is what has pushed us to no longer conduct business at this location"

"I was here on Friday afternoon, and waited for 5 minutes for the attendant to come out of his booth and help, but he didn't come out, so I walked over to the booth to get his attention and he gave this look like what do you want from me, and he stayed in there and still didn't help me. So I pumped my own gas. Right when I was done, he decided to come over and offer his help. There were several other cars waiting and some of them decided to pump their own gas too."

"Horrible service, Once I arrived, I saw 2 gas attendants chatting together, I waited for one of them to offer help but unfortunately didn’t happen. So, I went to help myself and had hard time trying to figure out how it works and failed a couple of times and took longer than normal time which I expected that one would come over to check but didn’t happen again. The problem is it’s not the first time. Looks like there is no managers who can run this the place and train those gas attendants on how to offer help. Never again. I went to Exxon better service and professional attendants"

"gas station not recommended. On arrival, the attendant looked at me and then took quite a while to bother to get up, out of the booth, and come over to my car. I'm not saying run over the second you see me turn in, but come on. The nail in the coffin, though, was that on completion he handed me my receipt, I said thank you, and he walked away ignoring me. I said thank you again. I was ignored again. I can't think of a scenario where this is acceptable, much less when you're serving customers. There are innumerable gas stations on this stretch to pick from, I will not be picking this one again."