Schutz
655 Madison Avenue, Manhattan, New York,
About the Schutz
Welcome to Schutz, your premier destination for stylish and high-quality footwear located in the heart of Manhattan at 655 Madison Avenue, New York. At Schutz, we pride ourselves on offering an exceptional selection of shoes that combine elegance, comfort, and cutting-edge design. Whether you're searching for the perfect pair of heels for a night out, chic boots for everyday wear, or trendy sneakers for a casual look, our diverse collection has something to suit every taste and occasion. Our knowledgeable and friendly staff are dedicated to providing a personalized shopping experience, ensuring you find the perfect fit and style. Visit Schutz today and discover why we are the go-to shoe store for fashion-forward individuals in New York City.
Photos of Schutz
655 Madison Avenue, Manhattan, New York, United States
Opening hours of Schutz
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Schutz
"I would just like to resolve an exchange that I bought on the website and it was a much smaller number, I had to return it and if I wanted the same product I would have to pay the full amount (I bought it at a discount) I went to the store to resolve it and they did not resolve it. I just wanted the same flat. It was my first time buying online, I didn't know the numbers were so different! a SIMPLE exchange"
"Beautiful store with very sexy shoes! The selection and styles are amazing. Nicole, the manager is fantastic and provides great customer service. Nicole's style is impressive. She goes above and beyond and sends out her edit of wonderful selections. The team of sales people are so helpful as well. Stop in and shop for a great experience. You will adore the shoes Karen"
"I am fearful to ever shop here again after reading the reviews of the experience at Schutz on google reviews. I do admit the experience was strange, as when I called a patient and lovely lady answered my questions. When I got to the store, this mystery lady wasn't there. Michael helped me out and if I'm honest, he seemed annoyed at my request to try on both shoes instead of the one on display. I got lucky that I've purchased shoes half price at its brick and mortar location, bc I don't know what kind of mad I would be capable of if a store took my return item with my $200 (middle range price item at Schutz) and never looked back."
"Horrible service !!! They sell you a damage $155 shoe and don’t even bother to help you exchange it . I spoke to Michael about my experience 2 days ago. I explained to him of the damage that the sandal has. The sandal clip kept opening while I had it on. I brought it to wear it while I was abroad celebrating my birthday. I told Michael about my ordeal and he told me he would replace just to bring it in at the store. I showed up to the store and the employees there would not help me with the exchange. They even called Michael and believe it or not he denied of ever talking to me. They wanted to take the sandal to a shoe repair But that was not what Michael had agreed to or what I paid for. very bad costumer service indeed .I will let my credit card company known of this experience. Update . Amanda from schutz costumer services help me get a new pair of sandals .she was very helpful Thank you"
"I don’t know what happened to Schutz lately. I used to order a lot before. This time I ordered pair of boots which I was so excited for… I received totally different style of shoes and even in different size. It took me a week and 3 times contacting customer service for exchange. In the end they said shoes I want not available anymore in my size (10 days after) and refund the money. Other pair of boots I order few days apart arrived in wrong color, but I was not ready to loose my energy contact customer service and make returns again. Anyway! If you have a plans and you need a shoes asap don’t count on them."
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