T-Mobile,

140 New Moriches Road, Lake Grove, NY 11755

"The worst T mobile store around!! They don’t do services as simple as transfer an account or transfer information, really? So what’s the point of having that store open if they don’t provide a full service? A totally wasted of time going to that store in that location"

"Title: Disappointing Experience with Discrimination at T-Mobile, Lake Grove. Rating: 1 star Review: My recent experience at the T-Mobile store near Smith Haven Mall in Lake Grove was incredibly disappointing. I visited the store to purchase a phone and was met with discrimination based on my race and religion by the manager, David or Dave. Unlike other customers, I was not greeted properly and was not even offered a bag for my $1299 purchase, which made me feel unwelcome from the start. What shocked me the most was the aggressive push to buy the protection plan. It felt like a high-pressure sales tactic, reminiscent of a car dealership trying to sell an extended warranty. When I declined the plan, I was belittled and made to feel foolish for my choice. The manager even went as far as to question what I would do if I broke my phone right after leaving the store, insinuating that I was making a mistake by not purchasing the plan. This kind of treatment is unacceptable in the 21st century, and no customer should have to endure discrimination and disrespect while simply trying to make a purchase. I chose not to cause a scene at the time, but I feel compelled to share my experience to raise awareness. I hope that someone from T-Mobile corporate sees this review and takes steps to educate the staff at this location on providing better customer service and treating all customers with respect and dignity."

"The service at this store was phenomenal. Dave the manager was wonderful to deal with. I had issues with getting a discount plan loaded on my account and he was on top of it. He personally straightened everything out. He gave me updates on how things we're progressing. I couldn't be happier. Kudos to Dave and crew."

"This is the best T-Mobile I have ever been to, I called ahead and spoke to a man named Jay, I then came in and Jay was everything and more. Very informative and truly knows his craft. He was so good I came back the next day and bought 5g internet even though I have Verizon fios..This man should be CEO..He is T-Mobile. 15 year customer happy."

"Lamia was the best. She helped us update our plans from Sprint, handled all our password and data transfer needs, and so much more. GREAT PERSON AND WORKER. Brandin, the manager, should be proud to have her on his team and zu dish them all the best."