Apple World Trade Center
185 Greenwich Street, Manhattan, New York,
About the Apple World Trade Center
Welcome to Apple World Trade Center, your premier electronics store located at 185 Greenwich Street, Manhattan, New York. Whether you're looking for the latest Apple products or need assistance with your current devices, our team is here to help. Connect with a Specialist online or enjoy a personalized one-on-one session in-store to find the perfect solution for your needs.
Our Genius Support team offers comprehensive services, from setting up your device and recovering your Apple ID to screen replacements. We are committed to accessibility, offering sign language interpretation via an on-demand video service at no cost, with the option to arrange an in-person interpreter for store sessions and events.
Explore our wide range of products and receive expert advice in person. Enjoy the convenience of buying online with the option for same-day pickup. Trade in an eligible device for instant credit or choose Apple Card Monthly Installments for 0% APR financing. Visit our Genius Bar for expert service and support.
Students can save on Mac or iPad purchases and receive a gift card up to $150. Join our free sessions to make the most of your Apple products as you go back to school. We are proud to be on a journey towards becoming carbon neutral across our entire business by 2030.
Visit Apple World Trade Center today and experience the best in technology and customer service.
Photos of Apple World Trade Center
185 Greenwich Street, Manhattan, New York, United States
Opening hours of Apple World Trade Center
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
10:00 - 19:00
Reviews of Apple World Trade Center
"The Apple store offers a unique shopping experience, with a large space and a pleasant atmosphere that invites you to explore the latest products and technologies of the brand. From the minimalist design to the orderly arrangement of the products, everything is carefully thought out to create a smooth and hassle-free shopping experience. However, my experience in the Apple store was somewhat mixed. Despite the welcoming atmosphere, at one point I felt uncomfortable and stressed. It seemed as if some of the workers had a suspicious attitude towards me, as if they suspected that I could try to steal something. This feeling was disconcerting and disturbed my enjoyment of the shopping experience. However, once I made my purchase, the attitude of the employees changed drastically. Suddenly, they were friendly and helpful, as if the mere action of buying something validated my presence in the store. This abrupt transition in staff behavior was disconcerting and made me question whether my initial perception had been accurate. In general, the Apple store offers a pleasant environment to buy and explore innovative products, but my experience was tarnished by a moment of discomfort and perception of unequal treatment by the staff. It is important that all stores maintain a cozy and unprejudiced atmosphere for all their customers, regardless of their appearance or behavior."
"Apple is a terrific company. This location is just as clean and beautiful as all the others, with many employees available to help. But a retail store is only as good as its employees. I entered the lower level and asked if someone could clean the charging port on my IPhone. I was told to ask upstairs, at the Genus Bar. I did so. And was told, no. They don’t do that anymore. But they would be happy to sell me a new $1200 phone, I’m sure. Dreadful."
"Worst Apple Store and service. I am extremely disappointed with the service at the Apple Store. Every employee seemed focused solely on selling products, completely neglecting the service section. Despite many people waiting for assistance, not a single person was helped during the 30 minutes I waited. Even though I was in the queue, it never moved. It's unacceptable that customers needing support are ignored while employees prioritize sales. This kind of service is not what I expect from a company like Apple. I hope management takes this seriously and makes necessary improvements."
"I don't know his name! He's not one of the staff members who received me. However, he noticed me standing and helped me get a chair. He seems very nice!"
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