Planet Fitness 628 South Main Street, Syracuse, NY 13212

"Love the massage chairs and Hydro massage . Clean nice place to work out to. Friendly staff"

"Charged my card when I don't use their service and my card was locked when the charge occurred which should not have happened. They have yet to give me a refund."

"My partner and I were on vacation doing some shopping in Syracuse and came here to work out since our hotel gym was not very adequate. This was my first time using my black cards benefit of accessing any planet fitness in the world, and it was great. The staff were friendly and they are stocked up with protein shakes and Celsius. The change rooms were very nice and spacious as well. Amount of machines were pretty good, but it was a little tight; especially in the weights area. My only complaint is that there is not much of a stretching area. Other than that though, we had a great experience!"

"I've been going there for a month now and I love it. Clean, well lit parking lot, clean locker room, plenty of machines that so far all appear to be well maintained. Friendly, welcoming staff. Shout-out to the overnight/early morning worker Dylan, great customer service welcoming everyone and saying have a good day when they leave, and this guy keeps the place spotless and the towels and spray bottles full, hard to find good workers these days, and you guys got one!"

"Lately it smells very bad in the gym even when there is only 20 people. I know it is a gym. My other issue is the music is annoying. It would be great if they could play other genres instead of techno or rap most of the time. Those of us 40-70, which are alot, just cannot work out to it. I did notice however sometimes the music is quieter and I can hear my music in my headset whick makes the experience more pleasant. The smell is awful though even when I come first thing. On a positive note: I love working out there and the equipment is great! The employees are friendly and helpful if you ask for help."