Sears Appliance Repair

"Our technician was very knowledgeable and worked very efficiently to address our problem. Very pleased with his visit. Only downside to using Sears is the persistent up-selling of their Home Warranty coverage. I almost took off 1 star in the rating because it is so irritating, but that would be unfair to the excellent technician."

"Extremely thorough, kind technician fully checked the appliance to find the real issue. Other companies couldn’t find corrected. It quickly couldn’t be happier with the service."

"Bob was extremely professional, friendly and courteous. He took the time to properly diagnose the issue and explain it me. If needed, I would not hesitate to use their service again."

"Bob was very pleasant and worked very quickly to diagnose and repair our oven. My problem falls down to costs. The part cost me $52 but they changed $299 for labor for a job that took less than half an hour. Had I known they were going to charge that much for such an easy job I would’ve bought the part and figured out how to install it myself. I will not use them again. Edit: I was told to message them on Facebook to go over my frustrations and they never even bothered to respond. Great customer service. Changing my review to one star."

"Bob was personable and professional. He explained costs and options thoroughly. After examining the equipment, he was able to tell me what had gone wrong, and advise me that my equipment is is good shape. This was great news, because every other appliance in this house is in disrepair. I'll be calling Sears very soon for further repairs. His competence and quick resolution to the problem tells me Sears is a brand I can still trust. Thank you Bob. It feels good to have something working right."