Benchmark Media Systems Inc
203 East Hampton Place, Syracuse, NY 13206
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
203 East Hampton Place, Syracuse, New York 13206, United States
About the Business
Welcome to Benchmark Media Systems Inc, your premier destination for high-quality electronics in Syracuse, New York. Conveniently located at 203 East Hampton Place, we pride ourselves on offering a wide range of cutting-edge audio and media solutions to enhance your listening experience. Our commitment to excellence is reflected in our carefully curated selection of top-tier audio equipment, designed to meet the diverse needs of audiophiles and media enthusiasts alike.
At Benchmark Media Systems Inc, we understand the importance of superior sound quality and innovative technology. Our dedicated team of experts is here to guide you through our extensive inventory, ensuring you find the perfect products to suit your preferences and lifestyle. Whether you're a professional seeking high-performance audio gear or a hobbyist looking to upgrade your home entertainment system, we have something for everyone.
Visit us today and discover why we are Syracuse's trusted electronics store. Experience unparalleled customer service, expert advice, and the latest in audio technology at Benchmark Media Systems Inc. Your journey to exceptional sound starts here.
Reviews
"my experience with benchmark (and with rory) has been entirely different from that of the one-star reviewer. i've been dealing with benchmark for five years, and have made numerous purchases, of both equipment and cabling. my interactions with rory have been uniformly pleasant, and i've found benchmark's "customer relations" consistently good -- better by far than amazon's clueless english-challenged foreign agents. on the one occasion i had a cable fail, a year after i purchased it, benchmark replaced it no-questions-asked. great little company."
"Buyer beware. I have had two telephone conversations with Rory (soon to be former sales manager, unless he is really the owners son) One call was before my purchase and the other was after the purchase. They were paid in full with my credit card. On both occasions Rory was condescending, arrogant and un-helpful. I am an audiophile for more than thirty years and he came across as an arrogant, judgemental juvenile. After shipping I found out that a "signature required" box was checked with UPS. I would never agree to that since it was being sent to my weekend residence. When I looked in to having the delivery changed, I find out that there is a fee, from $7.99 to $15.99 to have the delivery modified, and the delivery point is 30 to 40 minutes from our rural location. Thanks for the compassionate help Rory. This also speaks extremely poorly of UPS. But then again, Rory was no help and was incredulous that this was objectionable. Just remember that Amazon and other retailers online and in brick and mortar, NEVER take such a negative, uncaring attitude toward the people who buy their products, with hard earned money, which puts food on the table of the manufacturer and retailer. Remember, If people decide to buy from you directly, they will compare that experience to every other retailer. If you handle that customer without care, they may bypass your brand completely. The choice is yours. And ours."
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