Karst Sports 35 Rodeo Drive, Fairmont, WV 26554

"Karst Sport always has great service and pricing over the years I've bought from them. On my latest order I forgot to add an item, emailed to get it added so I could take advantage of free shipping and they instantly accommodated by adding it for FREE! Small item, but the quick response and making it easy goes a long way."

"Stunned to find this place 5 miles from my house after spending weeks online trying to figure out how to climb trees in my yard. They have absolutely EVERYTHING you can imagine related to climbing ANYTHING. VERY knowledgeable, helpful and friendly staff. Can’t wait to go back. I could spend days in this place."

"I won’t be ordering from Karst again. As many have said, they lack basic communication skills to follow up with the needs of their customers. They *might* read urgent emails about making modifications to orders and they *might* read the special notes you type in when ordering. They won’t however let you know important details about your order being delayed or take any steps to consider the needs of their customers. Do yourself a favor and order from someone else. Vote with your dollars."

"They are great on the presale side of things. However, if you have to return anything, it isn't easy to get confirmation from them that they have received the items and credited your account. I have sent several emails to them and they just ignore them. Returns are a problem with this company. Buy from somewhere else if possible."

"This company is absolutely awesome! Visited their warehouse and they welcomed me right in. I was able to find everything I needed and the entire staff there are extremely knowledgeable and beyond helpful. This will be my go to store for my rope access needs."