Sterling Jewelers 375 Ghent Road, Akron, OH 44333

"They don’t sell jewelry here or at least that’s what the security guard at the front desk said"

"I will absolutely never do business again with Kay Jewelers after the horrible customer service and treatment that followed after my last purchase. They are rude, do not listen to the voice of the customer, and not willing to help when mistakes are made that are not the customer's fault. Plenty of other companies out there. I have been a long time customer and never treated so poorly."

"I was not impressed with Jared website. I was searching the site for a family birthstone ring (Mother's Ring). I found a suitable ring that would hold five stones. It was sterling silver and listed at $101. As I began building the ring, the price jumped to $110 when I chose the 5-stone option. This was not a big deal as I would expect to pay more for five stones than for two. Most of the stones are lab created (not genuine stones). THEN, I noticed that each time I chose a stone, more money was added (above the initial $10 that was added for five stones). I began to feel like I was being "nickeled and dimed" to death. I had looked at several other sites and they either charged extra for the number of stones or made an extra charge for each stone chosen, but not both."

"I still look back on the time I was brought into a small meeting room and interrogated by loss prevention, LOSS prevention!!, for selling a watch I purchased with my employee discount. Apparently someone told on me, because I mentioned it. Sterling made a profit from my purchase, even with my discount. Yes, I sold the watch. It's my watch now, I can do what I want with it. Best decision was leaving this place for a much higher paying job."

"Really disappointed on what I got because I order 5 necklaces including the gold one and nothing is correct. Also is any of the jewelry worth the original price even though it's 20-70% off. (I order two double and 1 purple and 1 blue diamond, and also a Pearl)"