Good Cab

"Terrible place, do not go here. The driver was rude and driving recklessly. Took over an hour for someone to show up after we called multiple times. Air conditioning doesn’t even work"

"Customer service is rude. The two drivers I experienced were very nice."

"We had plane reservations with American Airlines departing Saturday, March 9th at 12:01 pm (flight to ABI) Reservation HZBRMN with stops in Chicago and Dallas. We were asked to change our plans and that AA would get a cab, give us a voucher and we'd go to Philadelphia for a later flight to Dallas because the flight from Chicago to Dallas was already delayed and would possibly be canceled. They called Good Cab Co. in Harrisburg. When we were picked up, the driver looked disheveled, the van he was driving was a mess. The windshield was cracked, seats torn, with holes, stains on seats, backs of seats, interior, dirt, crumbs on the floor. The left side door did not close the entire way-there was a gap that you could see light and it rattled the entire time. About 20 minutes from the airport on route 476 by mile marker 9.5, the van broke down. We pulled off on the left side of the 4 lane highway in the rain. We sat there for an hour and a half with no resolution in sight. Several calls were made to the company by our driver who would not really speak to us. I have a photo of him but I'm unable to upload it right now. We had to figure out for ourselves another cab that would pick us up along the side of the busy hwy. We did not make it in time to the Phila airport and needed to take a later flight to Dallas (which was delayed 3.5 hours), spend the night in Dallas airport, and did not fly to ABI until the next morning. We had to pay $40 cash (no receipt) to our new cab driver. I would suggest NOT ever using Good Cab Co. again. One of the conversations we overheard was that this man should not have taken an out of town transfer because of the condition of his vehicle. If I could rate them as ZERO stars I would. When my husband called to complain and ask for reimbursement for the other cab we needed to take and for missing our flight-they said it was the airlines fault/problem. HOW??"

"January 6/7 I was stranded at HIA around midnight because of snow storm. Being 91 alone and unsure of where to go for help I was taken to the taxi area where I met a very kind driver who helped calmed me of my fear of taxi drivers. He was the most polite, gentle talking and help me my door and made sure I was in my home safe. I did not get his name but he took me to New Cumberland. If I am in need of a taxi I will sure use your cab service. PS Some where along my confusing I lost my lower false teeth I hope it wasn't in his cab."

"Absolutely horrible service. Promised me a cab in 5 mins. When my cab arrived, they gave my cab away to larger party in front of my face while assuring me another cab was coming. Never showed. Then wouldn't answer my call when I tried to follow up. Despicable customer service."