Suburban Dry Cleaners 293 Beverly Road, Pittsburgh, PA 15216

"They don’t disclose their prices beforehand which should have been a red flag. Had a bill of over $100 for a handful of dresses. I could have screamed when they told me the cost. Do not go here."

"Suburban Dry Cleaners is my favorite tailor in Pittsburgh! They do a phenomenal job and always have a quick turnaround! So easy to work with and fair pricing! I will definitely always come back!"

"Do not use this dry cleaner. They destroy clothing and take no responsibility. And please read the other reviews. The same bad things that they did to me, they did to another customer, Kathryn Konrad. They ruined a Woolrich cold weather Jacket that I loved. I took it to be dry cleaned, but, they washed it in a washing machine without telling me, and then had the nerve to charge me dry cleaning prices. They did this without my for-knowledge or consent. I complained to the store about my ruined coat. Ruth Capo, answered the phone, she lied a number of times before I could get to the truth. First she said she was only an employee without authority. Research on the net showed me that she was the wife of the owner, Frank. However before I looked that up, she laughed and told me that she was married to the local magistrate, letting me know I had no recourse of recovering from the damage. Her husband Frank is not the magistrate. She lied and stated that they never wash clothes that are left to be dry cleaned. She later changed that statement to say, yes they do, if the label says they can get away with it. When I caught her in her lies, she resorted to the most juvenile insults, avoiding the issue at hand, making ad hominem remarks. Bottom line, this Dry Cleaners is not honest, they will ruin your clothing and not take responsibility. Use them at your Peril. I will of course be throwing this Woolrich Coat that I love away."

"After using dry cleaning services in 3 different states over the past 10 years, I have found that prices are always fair and reasonable. Given this, I dropped off 13 panels of curtains to dry clean without a concern for cost. I was very surprised when I picked them up to find that Suburban Dry Cleaners charged me $500! Other dry cleaners offer scaled prices for curtains depending on the size and complexity, but I was surprised to find that Suburban Dry Cleaners charges one price across the board. Pretty unfortunate, as my curtains are not complex nor expensive to begin with. I contacted the company with my concern, and their response was unfortunately passive aggressive. Would hope for more positive customer service to keep my business."

"Took an old coat to be cleaned. Was quoted a price that was acceptable to my wife and I. Someone called to let us know she found a tear and had already sent the coat for repair. We we not informed there would be additional charges. Went to pick up / pay and we were charged double the original quote. Will never go back and will recommend that you get quotes in writing if you plan to go here. I'll remove this if/when we are contacted about a refund of the difference between the quote and actual charge."