LandPro Equipment 49290 Ohio 14, East Palestine, OH 44413

"First time customer , took my Gator RSX 850 M in for repairs service Department was very professional and helpful. Answered my Questions and reasonably priced.. would highly Recommend there Business."

"First-time customer and last-time customer. I stopped in to inquire about obtaining a part I needed, and the parts woman who was assisting me seemed more concerned with her cellphone. When I politely mentioned that her cellphone could wait, she became extremely rude towards me. Disappointed by the way I was spoken to, I left and will not be returning. Her unprofessional behavior was even more distressing when my six-year-old daughter asked me, Daddy, was that lady mean to you because our skin is a different color?" as she had been kind to everyone else in line before your turn. I will be calling corporate about this incident, concerning the type of people they employ in management positions."

"I took my tractor to Land Pro Unity Ohio for the fall service but still waiting to have it returned as I was told the service was completed some time ago. Was told that Land Pro called a couple times with no answer from me and no mail box. Both of which is not true as I checked and never received a call. Also I definitely have voice mail and it is always available as I am a pastor. I was told my tractor might be delivered Monday 11-20-2023 and I would receive a call ahead of time. However I have never received a call as of today. I tried to leave a message with Land Pro but their mail box is full and receiving no messages. My tractor was delivered but I found corrosion on my battery terminal. My invoice said the battery was cleaned but hard to understand why the terminal would have corrosion if cleaned."

"Stay away, I have a John Deere X595 with only 297 hours on it with electrical problems in June of last year. I was told it would be a 2 week turn around, 6 weeks later I received my tractors back. I came out wit almost a $1700.00 invoice. The bill would not have been a problem if they would have done what they were suppose to do. I was sent home with a partial air filter kit, the oil nor any of the filters were changed for a fee of $300.00 and change. When I took the tractor the it had 297 hours showing w hen I picked it up it had 19 hours showing. At 39 hours I have the same problems that I originally took it in for, PTO will not engage. Upon taking the covers off their tech apparently cut all the fuse blocks out and replaced with blade connectors plugging fuses in to them and taping with electrical tape. I called and spoke to Eric in Service and he told me I'm looking at a 6 to 8 week turn around. The Tech that was suppose to do the original work had left before the repair had been done. Upon calling for this service this time I was told by the employee the the past employee was doing work in his own shop now and I should try to contact him. I am currently shopping for a new tractor, as much as I like MY JD the next tractor will be a different brand. Service has been a problem with John Deere for the 22 years I have owned this machine."

"We have taken our JD mower here twice to get serviced. The first time, the staff and service was great! But, the mower leaked oil something awful! We took it again for service and the staff again was great! We were told it would be 3 weeks-ish, which was fine. 3 weeks pass so we call for an update and are told the guy hasn’t even touched it because he got selected for jury duty. The very next day we get a call asking when we are going to pick up our mower. We were super confused and told the staff member we called the day before and was told it wasn’t done. We were advised it was done two weeks prior. We never got a single phone call and when we told the staff member that he was adamant they called us several times. We go to pick up the mower and not a single staff member could run a credit card, the single staff member that could was gone. The store manager ran the card and we required him to sign off on it that it was paid. Then we were blamed for the billing issue because the mower wasn’t picked up timely. We previously bought a snow blower attachment which we paid for in Store, but then received a call stating it wasn’t paid for. In order to compete the purchase we were forced to drive back to the store to complete payment. We will never do business with them again."