The Ranch Tennessee

"There are no words to describe just how much The Ranch has helped me! Having experienced another treatment center prior to The Ranch, I can sincerely state, The Ranch has changed my life! Between the Trauma therapy, Equine therapy, Women’s groups, and more, the things I learned about myself, I’ve surpassed the expectations I had going in. Learning to love yourself is immeasurable!"

"The Ranch really let me down. They discharged me without any medications for a 30 day supply after treatment and no medication list to even follow what medications I take and when. While I was at The Ranch the biggest complaint with patients was with Nursing and Case Management. My case worker did little to help with aftercare which is an intricate part in the substance abuse and mental health field! I had to research and find all my next steps, and it was a burden to even ask if I needed any additional resources. The only thing I had going for me was my level of education so I was able to navigate better than others. (I have a masters degree) It was extremely stressful, at one point the case manager would not see me until the day before I discharged, and she didn't even do that, I had to ask my therapist to help me call and make the proper arrangements. Due to the sloppiness of the Nursing Team, I am off any of the mood stabilizers and depression medications because they couldn't be bothered to call them into my pharmacy. They didn't do it the first time, the second the nurse Maddie, was so disrespectful, and left a voicemail for the pharmacist that was so long they could only get 4 medications before the allotted voicemail time was up. Trying to remedy the situation continues to be a nightmare. I discharged 7 days ago and have called 7 times, and they told me I need to find a new provider to refill medications I should of been discharged with. Overall, The Ranch has been disappointing to say the least, it looks nice but follow through and after care is SLOPPY and UNPROFESSIONAL. I would reccommend another facility with qualified professionals who want to see patients succeed after they leave the program. Note- I did give 2 stars because of the family programming and the therapists which were amazing."

"My brother has been at The Ranch for 4 weeks and it has been a very impactful experience. Even though he has a long journey ahead, he has made good progress and has been given the tools to continue his recovery. We have been especially pleased with the level of care he has received, the communication from his care team is excellent and the Family Program we participated in this week was very informative and helpful. We highly recommend The Ranch!"

"The Ranch is top notch! From admissions to alumni groups I have been very pleased with the treatment and care given to my loved ones. Family program even though not in person was extremely helpful in educating the family about addiction and mental health issues. Charlie is fantastic and his connections with the patients and families goes beyond just being informative. He truly cares about people and helping people have the tools to succeed in life after leaving the Ranch."

"My time at The Ranch was truly a life changing experience. Prior to my crisis, I did not have much confidence in mental health services. The Ranch concept of focusing on educating and treating the disease was exactly what I needed. The staff was very supportive and knowledgeable. An unexpected bonus is that I made many new friends that had similar experiences and are on the same journey of recovery. I am also looking forward to the alumni activities. The Ranch is not just a treatment facility, but also a Training Facility. I am in a much better mindset because of this experience."