Student Enrollment

"This is my third trip to this office. The appointment system is weeks out so you can either go in as a walk in or wait for a month before your child gets into school. The lines are long. On prior occasions I waited 2 hours and had to leave because of work. This is a broken system. Something needs to be done."

"This process is horrible. I don’t know how many appointments they do per day but seeing as they only have 1 per hour and the availability is for almost 1 month. They’re doing this for people need to go over there without appointments and wait for hours sitting in the sun, heat, etc for get the paper for enroll the student. It’s insane, in the 2 hours that I was there I only heard 3-4 people with appointments the other people without appointments (walk-in) and easily was more than 200 people. If they have more appointments available they will not have this problem. Only good thing was the person in the front, she was so friendly and helpful. Also, the person that attended me Maribel Rodriguez very helpful too. I’m glad that I was able to get the document that I need to enroll my kid."

"I went up to student enrollment expecting the worst because the visit wasn’t needed but I was still sent by Lake Nona High School Registrar. But by my surprise, I had a great interaction with a young lady by the name of Sandra. She was very polite, helpful, and had a great personality. Thanks to Sandra my appointment went smoothly and I was smiling and laughing the whole time. Her birthday is also tomorrow so Happy Birthday! And thank you again."

"The two ladies at the front desk, and mostly the lady with the black glasses, she directed to me and my daughter, In a very mean way. My daughter spoke to her in English, In a grotesque way, she acted like she didn’t understanded her, we feel very discriminated."

"I recently moved with my family from New York to Orange County and in order for my child to be accepted to school, I needed verification of residence. I called student enrollment and signed up, (I didn't hang for hours like everyone writes here) maybe I waited 15-20 minutes. 2 days later, I visited this place, arrived half an hour in advance, we were received on time. The employee was polite and did her job professionally. After 15 minutes, she gave us a paper and I took the paper to the school on the same day. Everything went great, the place is clean, there is no negativity. “thanks."