Eyes on Regent Square
1201 South Braddock Avenue, Pittsburgh, Pennsylvania 15218
About the Eyes on Regent Square
Eyes on Regent Square is a premier health-focused store located at 1201 S Braddock Ave, Pittsburgh, PA 15218, United States. Specializing in comprehensive eye care and quality eyewear, this local business is dedicated to enhancing the vision and ocular health of the community. With a team of experienced optometrists and knowledgeable staff, Eyes on Regent Square offers a wide range of services including thorough eye examinations, personalized fittings, and a diverse selection of stylish and functional eyewear. Whether you need prescription glasses, contact lenses, or simply a routine check-up, Eyes on Regent Square ensures a welcoming and professional experience tailored to meet your unique needs. Visit today to see the difference in clarity and care.
Photos of Eyes on Regent Square
1201 S Braddock Ave, Pittsburgh, PA 15218, United States
Opening hours of Eyes on Regent Square
Monday:
09:00 - 17:00
Tuesday:
08:00 - 16:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Eyes on Regent Square
"A wonderful overall business with friendly staff, a supportive and caring culture. The physician goes above and beyond to be present with you during the appointment and also providing you education as needed which I greatly appreciate. Highly recommend!"
"Dr. Monroe was very pleasant, and the staff were very kind. It was a very pleasant visit."
"The staff is very friendly, helpful and accommodating. The office is always very clean and relaxing. There is a very nice selection of eyewear to choose from. Dr. Moore is very knowledgeable, personable and takes the time to explain your eye health, status and procedures to you."
"I've seen Dr Monroe my entire life for vision care. He's excellent at what he does, patient, kind and very thorough. The staff has also been kind and easy to come to with problems. The parking situation is tough at the location and the drive can be precarious if you hate going toward the inner city, but he's worth it!"
"I recently visited Eyes on Regent Square where Dr. Monroe provided great care with a thorough and professional examination. However, my experience was marred by the administrative staff, particularly Mrs. K. Her unprofessional and dismissive behavior, along with incorrect information and abruptly ending calls multiple times, were disappointing. As an immigrant navigating the health insurance system, I found her handling of my situation challenging. She incorrectly insisted that Express Scripts was a pharmacy, not my prescription coverage provider, and failed to send the necessary prior authorization for my medication X, even after repeated requests. Her indifference to my urgent medication needs, suggesting it was fine to be without it, was alarming, especially as she is not medically qualified. This left me without essential medication for over a week after my appointment on 12/22. After multiple communications, I still have not received the proper treatment. Overall, while Dr. Monroe's care was great, the poor administrative support, especially from Mrs. K, significantly detracted from my overall clinic experience."
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