Tri-County Industries, Inc. 159 Tci Park Drive, Grove City, PA 16127

"We requested a Tri-County trash container to replace our own containers that were damaged. We waited two weeks for the new container to arrive. I called them, for the second time, inquiring about its anticipated arrival. The customer service rep told me “You’re on the list. When the driver gets to it, she’ll get to it”. We’re now considering using WMI."

"People complain, they say they have BEEN TRYING to communicate and it’s impossible. Your response here is “please contact us”. What the heck kind of non-customer service is this??? Why would people KEEP chasing you when it’s clear you are terrible and don’t care? Your reviews show how terrible you are. Yet, somehow, magically you will care and fix it after a bad review? That’s called lip service. Your company is broken and you just want to put the burden back on the upset customer. Your people are rude and do not follow-up or do their jobs as promised/in a timely manner. I don’t care that you won’t find my account, that’s intentional because your people retaliate. Build a better company and that will fix your problems. I can’t wait to dump you all."

"By far the worst customer service I have EVERRRRR experienced in my life and that’s not exaggeration. First and foremost, what service company doesn’t have a website that you can create an account, log in, view your bills, pay your bills, see your history, etc!? My local carwash has better services than these people! I’ve had their service for easily 10+ years as they are contracted through my town and it’s been nothing but a headache. Missed pickups. Refusal to take certain trash. Asked/requested to be put on automatic payments MULTIPLE times but they never did and then when I would miss a payment because they’re quarterly and are HORRIBLE at sending you bills in a timely manner, they refuse to wave any late fees. Long story short, we parted ways and I don’t care if they’re in contract with my town, I’m not being forced to use a garbage company who has garbage service."

"So for a couple weeks, this dude was leaving my toter all the way up the street at the neighbors house to save himself a minute. I came out and told him to put my can back in front of my house, and he laughed about it. So in the last three weeks, he just lets the back of the garbage truck drag my can until it crushes it over the curb in front of my house. Orangville just push it down and leave it laying sideways halfway in the road so cars have to drive around it. He clipped the telephone pole and took a giant chunk out of it. I emailed video of all this to Tricounty and nothing has been done. It’s been almost a month now. What a shame paying double for garbage and having to search for my toter every week or come outside at six in the morning to get it off of the road so a car doesn’t swerve around it and hit something else."

"Tri-County Industries has unsafe drivers that nearly hit and could have likely killed my 8 year old cousin and her friend as they waited on the side of the street for their school bus. I've also witnessed drivers going through peoples trash cans in search of items they could keep for themselves - before dumping the trash into the back of the garbage truck. To me ...... that is invading a person's privacy. That's so unprofessional and unethical of Tri-County Industries drivers and management to allow that to take place. Even though that's a person's "trash" that doesn't give these unprofessional and unsafe drivers authority to search through mine or anyone else's personal trash in hopes of finding something of value to these sick minded people - at the same time possibly exposing a person's personal information throughout the trash. Here's a thought to Tri-County Industries MANAGEMENT - why don't you address this unethical and unprofessional issue among your workers. It's pathetic that a person should even have to address management on this. There are far better Waste Management companies ( that also have "CHEAPER PRICES" for service) then this place. I encourage everyone to do your homework before deciding on Tri-County Industries. I promise you that there are better services that offer cheaper plans - that have safer drivers - that also don't search through your trash as you sleep peacefully in your home."