Top of the Strand Rooftop Bar 33 West 37th Street, Manhattan, New York,

"The host/server was very unpleasant upon arrival, asking if we had a reservation or if we were staying in the hotel. He then told us they don't really take walk ins. He pretended to have to check to see if we can be seated but did nothing and directed us to 2 free seats by the window anyway after I mentioned that I had come here before without a reservation. This is not an elite bar, not sure why he asked any of these questions. You do not have to stay at the hotel to access the bar, and it was not busy. I have walked in before with 4 people a few weeks prior with no problem at all. Clearly there was no problem seating us. When I later ordered my drink, the man interrupted me before I was even done ordering and moved on to take my partner's order. Super rude and unnecessary especially because it was not busy...at all. He did not check on us at all, filled other peoples water, and only came to tell us it was last call and brought the check. I regret even tipping 18% bc I am not one to not tip at all, but he really did not deserve it. The atmosphere is nice here despite this rude interaction. Likely won't be returning unfortunately."

"had a terrible experience with the service. After being sat, we were ready to order within 5-10 min. We were waiting an additional 10+ min for someone to come to our table. When I tried flagging down a waitress, she gave us a mean look and continued moving and helping other guests. She was a blonde waitress that was working on Thursday night. After it was clear that we weren’t gonna be served, we left after 25 minutes. Terrible experience. Definitely not coming back"

"Great view of the Empire State Building! We reserved a table at this place for the view, stayed for the drinks and the experience. Our host Angela was very pleasant, shte took time and answered all of our questions. I ordered a negroni which was perfect and one of the seasonal gin cocktails (Flying Solo)- both were well crafted and delicious. Ordered the rustic flatbread (the fig jam pairs so well with the brie and capicola) and a cheesecake literally 5 minutes before kitchen was closing but that was not an issue and we enjoyed a quick bite with our drinks. Music was very much to my taste with a mix from the 80s-90s and early 2000s. Would definitely come back when it's warmer out and you can enjoy the unobstructed view ot the Empire State Building without a roof over your head."

"Charlie and Patrick were awesome. They not only provided excellent service but also took time during their busy night to explain how their drinks are made. Views and ambiance were good as well."

"The best part about this spot is the view. You can see for miles, and the skyline is incredible. The drinks are also very strong, so be careful! The food is fantastic as well. I ordered the chicken, and it was cooked to perfection. The service was great, and the staff was very friendly. I would highly recommend this spot to anyone looking for a great time."