MACE Property Management
552 Washington Avenue, Carnegie, PA 15106
About the Business
MACE Property Management is a premier property management company located at 552 Washington Ave, Carnegie, PA 15106, United States. Specializing in comprehensive property management services, MACE Property Management is dedicated to providing top-notch support to property owners and tenants alike. With a commitment to excellence, the company offers a range of services including property marketing, tenant screening, lease negotiation, maintenance coordination, and financial reporting. Their experienced team ensures that properties are well-maintained and that tenants receive exceptional customer service. Whether you are a property owner seeking reliable management or a tenant looking for a quality rental, MACE Property Management is your trusted partner in the Carnegie area.
Location & Phone number
552 Washington Ave, Carnegie, PA 15106, United States
Hours open
Monday:
9:00 AM - 3:00 PM
Tuesday:
9:00 AM - 3:00 PM
Wednesday:
9:00 AM - 3:00 PM
Thursday:
9:00 AM - 3:00 PM
Friday:
9:00 AM - 3:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"This company is the definition of slumlords. I've never been able to get a response back from them regarding issues that need to be fixed. I have black mold and water damage in my apartment that they have yet to fix. My neighbor has a railing that she has been waiting for them to fix for over two years now. I will be withholding my rent until this gets taken care of. STAY AWAY FROM THESE SLUMLORDS!!!!!!"
"I have been living in my apartment for 5 years and this company took over about 2/3 years into my time living here. They never answer calls they never email back the only person who will eventually email back is april. I feel like shes the only one who actually has a heart and cares but i still cant get simple requests done. they suddenly dont know where my deposit is (even though theres literally a picture of the check i wrote out on their portal) and ignore me every time i ask. I had a financial difficulty in 2022 which we ended up going to court for i satisfied the payment we agreed in court so i did not get evicted then they tell me i owe like $1000 more than we agreed on didnt explain why or anything and even the judge said my deposit needs to be on file. weird how after the judge said that they tell me i actually owe about the same amount as my deposit was and not just what we agreed. I now need them to send the court that i satisfied the payment so i wont have an eviction on my record AND THEY WILL NOT DO IT!!!! i have emailed every single person in the office. I have called. i have texted. I got a reply finally saying they’ll do it… guess what? they didnt. oh and if you need anything fixed GOOOOOOD LUCK. You have to harass someone to fix anything as well. I am beyond disappointed and stressed."
"Mace is a good example of why the government needs to step in and put a limit on the application fee a company can charge and for how many applications can be given out for a single property before someone is selected. I viewed a dirty disgusting smelly duplex in MacDonald where apparently the tenant just moved out. Zillow said their was 56 people who visited this place but didn't give out how many $50 applications where turned in?when I asked what utilities where included or yard care I was told I don't know? I asked if it was immediately available given the condition it was in and surprisingly was told yes! The ceiling in the bedroom has a large crack in it!, the carpet needs to be cleaned the house needs to be deep cleaned and somehow you can move rite in? Clearly a take your $50 for the application fee scam."
"I had an incredibly disappointing experience with this company. To begin with, it took a staggering four weeks for an agent to even bother getting in touch with me about the unit I had shown interest in. After enduring this delay, I finally managed to view the property. Feeling optimistic, I decided to proceed with the application process, which, by the way, comes with a hefty $30 non-refundable fee for a background check through RealPage. However, my optimism was short-lived. Just a few days later, I received the disheartening news from the leasing agent that my application had been rejected based on the results of the background check. This would have been a reasonable outcome if the background check had actually taken place. Upon reaching out to RealPage to obtain a copy of my report, I was stunned to find out that no background check had been conducted at all, despite the fact that Mace had eagerly collected the $30 fee from me. The frustration and inconvenience caused by this situation were immense. While I was eventually able to reclaim the fee through a chargeback, it's crucial for anyone considering this company's services to exercise extreme caution. My experience serves as a warning to approach dealings with this company with great wariness. The lack of transparency and accountability in their processes is a red flag that should not be ignored. *Please note that this review was from 5 years ago."
"I've had consistent issues since the first month I moved in. Concerning the back outside steps which rotted through and my fridge which is included in the rent constantly breaking and nothing was done. I had repairs that MY OWN contractor had to do because they say they can never get anyone out there to fix anything. My heating bill was $400 and I constantly contacted them as I knew something wasn't right and they wouldn't help, come to find out they didn't bleed all of the radiators prior to me moving in and the thermostat was bad. I had to get my own contractor to fix the thermostat because they wouldn't pay their guy to do so. I then currently have neighbors who have harassed me, have been the cause of multiple police calls, and have caused me to put up security cameras as they've stolen from me and completely breached my security, safety, and ability to peacefully enjoy my apartment. Yet nothing was done. I had to withhold my rent for any repairs to take place and they threatened me with eviction. I would not recommend this company to anyone, not even if I hated them. Nothing is ever repaired, issues are not resolved unless YOU RESOLVE THEM. They will placate you with words but won't do anything to solve any issues. They also will not provide the actual owners number and I'm not even sure if they are aware of how mismanaged this property is. I'd give 0 starts if I could."
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