Jones Gregg Creehan & Gerace 20 Stanwix Street, Pittsburgh, PA 15222

"Absolutely TERRIBLE experience. Buyer beware. Avoid at all costs. Came to this firm needing help with what I thought was simple. This office has taken every opportunity to drag out, extend, obfuscate, and confuse. They'll demand a credit card retainer up front and then work to extract every single dollar with no expectation of ever providing client value. They've come to meetings completely unprepared or having made zero progress from previous meetings. And, they'll charge you even after they make meetings unproductive. This firm will leave you with no communication for months then charge you to respond in email after begging for an update. This firm constantly has 'court emergencies' where whoever you're working with will be unavailable. I've worked with other law firms in the past and had a great experience. The level of care and competence is just NOT up par. I understand paying for expertise, and am a business services professional myself. I could never imagine providing the level of service I've received this organization."

"This is an update to previous review. Posted today 1/26/2024. Mr. Dempsey closed out the estate of my Aunt and was extremely fair in his hourly billing and the associated final invoice. Even though at times we were frustrated with the length of time it took to close the estate in the end Mr. Dempsey delivered and operated with integrity and fairness. I would recommend Mr. Dempsey. PREVIOUS REVIEW: Our family hired Mr. Thomas Dempsey of Jones Gregg to work towards an estate closure. My Aunt had passed away three years ago and we were having issues getting transparency on the estate assets from the estate executor. We contacted Mr Dempsey and throughout the course of the engagement had a difficult time getting responses to various inquiries. He was not very responsive. We have lost valuable time in closing the estate. Mr Dempsey is very knowledgeable but could improve his responsiveness."

"Professional, courteous, attentive and knowledgeable. Took the time to listen and understand. Great lawyers, even better people."

"I used this firm for a simple matter regarding a construction lien. After several years and tens of thousands of dollars my case was resolved I could have done the same on my own. Once you retain them, the bills will start. I had to look over every bill! Every one had inaccuracies! I have been in business for 40 years. Very familiar how the system works. However, this firm takes running up the bill to a whole new level! The reply was typical! You have about 20k of mine for expunging a lien. I can see a murder defense but filing some papers and never going to court, sorry I cant see the value! I am not that guy to write reviews. I am compelled only to put future clients on notice. Just watch the time sheets for billing. I found many mistakes.....yes, in their favor!"

"I have used this firm and various lawyers involving Estate Planning to real estate planning. Prompt callbacks, scheduled ontime meeting and ability to solve my concerns have made dealing with Jones Gregg Creehan &Gerace quite pleasurable."