Home2 Suites by Hilton Columbus Downtown

"I'm not impressed with this hotel at all. I was in Columbus on business and when I returned Saturday night/Sunday morning, my key card would not allow me inside and I had to knock several times to allow someone from the front desk to let me know. I told her the app said I had checked out, but I didn't. She told me she didn't know why they happened and apologized for the inconvenience. When I checked out on Sunday, I tried to show the front desk attendant the video and pictures of the disgusting bathroom in my room. She showed no interest and said she would take parking off my bill. There was a large chunk of the shower missing which flooded the entire bathroom when the shower is on. Saturday morning, the breakfast area was stocked for the most part. Sunday morning was a different story. Everything was running low, and the trash was overflowing. I won't be back to this location."

"Terrible maintenance, broken door, coffee kettle not working and impossible noise every night at corridors. Poor breakfast that cannot even be described. Want to feel in a kids' summer-camp? this is the place for you. Coming to Columbus to do business and need a reliable and comfortable place to stay? Get away from this hotel! Two pros? Very friendly staff and very spacious rooms."

"Asia greeted us the first night. Gave a list of places to go. Brought extra linen. One of the comforters was dirty but she fixed it. Clean with some bleach so the orange build up can go away. No pool which was a bummer love the home 2 suites but would have booked somewhere with a pool. Located near lots of restuatants and bars 10 min walk. Otherwise no complaints service was great! No issues with room cool clean great time."

"Good room layout. Clean! Great service. Loved the location, minutes from highway and can walk to library/park/ coffee/ restaurants. Very quiet for being right downtown. Kid friendly. You have to pay to park on premises, but there is plenty of free street parking around if you don’t mind walking a couple minutes. Will stay here next time we are in Columbus."

"I enjoyed my short stay here, the staff at reception were great and I appreciated being able to check in early! Room was bigger than I expected, and would be comfortable for those staying longer term as the kitchenette was well equipped with appliances including ability to request a hotplate for cooking. The bed was comfy, AC worked well and the room was very clean. Bathroom was sparkling and water pressure was great. Would definitely stay again! Free breakfast was available but I didn't end up partaking so can't comment on that."