Room Doctor Furniture & Futons 3500 East College Avenue, State College, PA 16801

"I needed a loft bed ladder quickly. Tom worked late to get the order processed for me. I feel he went above and beyond to assist me. Great customer service. Thank you"

"Ordered a bed frame in 2022 and was told it would take a few months because of covid. That was fine but I changed my mind later and asked for a refund or partial refund. I got nothing back despite calling multiple times even asking for just the bed frame I ordered originally, but nothing."

"I ordered in August 2022 and paid half, was told it would take until Thanksgiving or Christmas due to a backlog of work. I have called every few months and am always told to call back, that it will be ready soon. Is been closer to two years."

"DON'T ORDER FROM THIS PLACE! Paid for a futon and mattress. They took my money of like $480. Then, they ghosted me and haven't contacted me back even when given various forms of contact. I've requested a refund, and i got nothing! No response or anything !"

"I recommend Room Doctor if you want a product that is beautiful, very well crafted and fairly priced. I ordered a twin size lounger futon frame and mattress. I was able to assemble the futon frame, which came in 5 pieces, by myself in a couple of hours. The instructions for assembling are clear. The assembled futon frame is nothing short of disappointing. It is lovely and sturdy. The wood is Southern yellow pine. Once assembled, this futon frame can be converted to a lounge or bed. I searched the internet but there are not many that make the type of frame I was looking for. When I researched room doctor and read customer reviews (google, etc), I focused on the customer comments which discussed the beautiful craftsmanship of projects that were delivered. When I decided to place the order with Room Doctor I spoke with Carol, who is wonderful. She is knowledgeable and described the futon frame and designs. If you are considering a piece of furniture from the Room Doctor, please communicate with Carol or Tom on your needs and when you need the item. They will work with you and keep you informed in case of delays as Carol did with me. Honest and talented artisans like Tom at Room Doctor do not come by easily and I am grateful I found them. Thank you Carol, Tom, Room Doctor."