Mt Nebo Car Wash

"We paid $14 for a car wash on in January 2024. The wash did not work and we ended up calling the help number to see if we were able to get our money back . We received a text back asking if the card has been charged . We sent a picture of the pending charge and did not hear back from the owner. We then had to text them again 7 days later letting them know that the pending charge was now a charger on our card and received a response asking for our address . It has now been another two weeks and received no further communication . Thankfully I was able to dispute the charges with chase and get refunded . The loss of $ 14 dollars is not the issue here it is the lack of any communication to rectify the situation. I, as a paying customer, should not have to be the one to continue communicating with the business and nearly a month go by with no solution to the issue . We are locals in Ohio Township who like to support local businesses. We have used this car wash frequently over the past 3 years . For a business that spends money on marketing the fact that they are a family owned local business they should really take a look at how not proactively communicating when problems arise can affect their overall business success . We have had this issue happen at other car washes in the north hills area and the issue was resolved within hours to days . Do yourself a favor and choose another local car wash to support who appreciated and want to keep your business . Both myself and my husband drive past this location twice daily to and from work and will now be driving out of our way to give another business our money ."

"It does not give you back change. It gives you back tokens. I got stuck in there. It kept putting soap on car. Nothing else. Then the bars came around and blocked front of car. FINALLY bars moved ro the side and I could get out. A CAR FULL OF SOAP ."

"Don’t go here if your car is really dirty. I got the most expensive wash, and it literally did nothing…my car is filthy still."

"Honestly I have always had a good experience. Been there three times in the past 3 months. Always cleaned the car to my satisfaction. They do have a undercarriage cleaning if you get the $10 wash or higher. Best value you can get. The high pressure rinse is a little weird. It does one side at a time. But all the soap is off by the time it is done. The worker there is always friendly and never had a problem."