Carriage Inn of Steubenville

"The Entire staff there is just wonderful, In the rehabilitation and long term care facility. They are like family that becomes part of your family. I definitely recommend if you are looking for a facility."

"My brother was at the facility after a hospital stay. The staff were really friendly and professional and they gave my brother excellent care. His room was roomy and clean. The whole facility seemed to be very well maintained. A special thank you to Vicky, the social worker. She was amazing!"

"We had a very positive experience at the Carriage Inn of Steubenville recently . My husband stayed there approximately 4 weeks on the TCU following orthopedic surgery. The admissions coordinator was very helpful and kind. The nursing staff was very knowledgeable and approachable addressing any concerns we had. The Medical director did a great job guiding us through this journey and taking time address any concerns. My husband received both Occupational and Physical therapy during his stay. The therapy gym was clean and had up to date equipment. The therapy team did a great job helping my husband work towards and meeting his goals. They were very professional and empathetic. The therapy Manager was available and helpful with any questions. Dietary department was very helpful also, and the activity department very friendly. My husbands private room was very spacious, accommodating, clean and quiet. The private balcony was a plus. Housekeeping did a great job of keeping the room and hallway clean and free of any odors. During a time like this it requires much patience, kindness, empathy and professionalism. The Carriage Inn went above and beyond our expectations. Definitely recommended."

"At first glance, clean, roomy rooms. The aides were fabulous, attentive and timely as possible. Some that we thought were in charge of my father- in- law’s care were med techs. My father-in-law was there for skilled nursing after a week in the hospital for dementia. Prior to the hospitalization, he was caring for himself in his home. Our first meeting with the “ multidisciplinary” team was a little cold. My father- in - law had been there two weeks of possibly several months to come, the room was quiet, no one introduced themselves, they were all looking at their devices or computers, and I had to ask their names. The first thing that was said, was the social worker asked what was our plan for his eventual discharge. We told them we were under the impression that the meeting was about the care he was receiving from them in order to help us plan. So a little disturbing. Once resolved. . . The speech therapist, Kaitlyn, who apparently spoke for all therapies, shared with us her notes, quietly. In her notes, she wrote that she presented patient with puzzles and books and he was uncooperative with her. She then told me she thinks he is offended by her “sleeve” tattoos, and refuses to work with her. My husband and I informed her that he was a working class truck driver, middle school education who has never read a book or sat long enough to put a puzzle together. Certainly in the demented state we are now finding him, he would not! This continued throughout his stay at Carriage inn, where she continued to treat him with puzzles and books and dubbed him uncooperative. . . He frequently voiced his fear of her, she doesn’t like him, and as weeks went on, more drugs were added to his regimen r/t hallucinations and uncooperative. We were not offered another therapist, and we transferred him as soon as possible because he regressed there. We cannot be sure if it was his disease process or care, but two weeks after entering carriage inn, we helped my father in law walk with his walker, doing 2 laps in the hallways on that floor. When he left after 8 weeks, he is wheelchair bound and total lift."

"The staff here are extremely friendly and welcoming. They take their time to get to know you and your family and the needs of your loved one who stays here. My grandmother is doing very well here and I love that all the staff knows all the little quirks she has. Every year when we come to visit my grandmother we always feel like we’re coming back to see family."