Howard County Oral & Maxillofacial Surgery

"The staff is very friendly and efficient. Dr. Niel is very knowledgeable and thorough in his approach regarding wisdom teeth extraction. He took the time to answer all of our questions. The surgery went very well and they provided us with thorough aftercare instructions and supplies."

"Odd experience... They did not accept my insurance which is fine, but they never told me that in office. They took my insurance cards (before and during the visit) but never said my insurance is not accepted which one would think would be an appropriate time to inform an individual that they would need to pay out of pocket for procedures (I obviously assumed I was insured since they...took my insurance cards and said I was good to go). I overheard a staff member telling someone that I was not insured and therefore to charge me additional $ for an x-ray. The truth is I AM insured you just don't accept my insurance. Please do not try and get people to spend unnecessary money when you can simply explain that you do not accept their insurance. So bizarre. I later discovered their insurance page on their website, but can we no longer explain things in person? Very simple and common thing that staff should be able to state to clients. **After the business called me for leaving a "harsh" review and that "I guess I'm entitled to my own opinions," I was basically told this is my fault and that their insurance verification "takes time," even though when I ended up specifically asking if they accepted my insurance (after they tried to get me to spend $300) a staff member said no flat out. The most backhanded and passive aggressive "apology" I have ever been given. I have literally never left a bad review for any business but this is too weird. Please don't call people about a negative experience if you don't feel like properly apologizing!"

"I must say that I REALLY don’t like going to the dentist, so, if you feel the same way I can honestly tell you that there is absolutely nothing to worry about!! Everyone at this office is amazing!!! The ladies at the front desk made me feel comfortable as soon as I walked in. Dr. German was awesome. He took his time and explained the procedure he was going to perform and why it needed to be done. He was patient and answered all of our questions without once making us feel like we were taking up too much of his time. The procedure itself was totally painless and the results were perfect. I can’t say enough about this office and if it were possible to give them more than 5 stars, I would. Thank you guys."

"I can’t say enough about Dr. German and his staff. From the moment we walked in, we were immediately greeted with smiles and didn’t wait long to be called back. Dr. German was so informative to my young child and myself, explaining the procedure in a way that was appropriate for her age level, even bringing out the mask and the IV so she could see it. Bridget, my daughter’s assistant for surgery, has the warmest and most comforting disposition, well needed for a child who is uncertain but really the entire staff was very attentive. You can tell they love what they do and who they work with. Special thank you to the back staff for assisting my daughter at the end and Cathy who went above and beyond with appointments. We can’t thank you enough and know where to send anyone who needs their services."

"My experience at Howard County Oral & Maxillofacial Surgery was excellent! Everyone made me feel at home and forget I had upcoming surgery. Surgery was smooth, Dr Niel kept me updated on progress of the surgery throughout the duration of the surgery. Post-op instructions were clear and detailed. I couldn't have asked for a better team. Don't wait, schedule your appointment, you'll get the best care, guaranteed!"