Walmart Vision & Glasses 1500 Economy Way, Baden, PA 15005

"What’s the point of making an appointment here when I still waited an hour to be seen? Make sure you clear your entire afternoon."

"Waited 1 hour for my appointment. Ended up walking out. Horrible service do not recommend they are the worst."

"All I did was call in to see how long it would be to get contacts and Frances wanted to be rude and while i was explaining what I wanted she cut me off for no reason and abruptly said “Do you want an appointment or not”? Thank you Frances, I actually do not because you’re rude. I hope whatever makes you act like that gets better soon."

"I bought these glasses this January so basically six months ago and the lenses are all scratched and smudged. I was surprised because this never happened to me before with my other glasses. This was the first time that I ever bought glasses from Walmart. I was not informed by their technicians that because my glasses had an anti-reflective coating that I should buy their products to clean it because then obviously I would have bought their products. I also wasn’t informed that I shouldn’t use alcohol which was in the lens cleaner wipes that I had from Costco that obviously scratched the lenses. Anyway, just a warning to others if you do get the anti-reflective coating make sure to purchase their products and they don’t have any type of warranty on the lenses so it’s probably better just to go elsewhere because most eyeglass stores offer a year warranty plus I really don’t feel like they were informative and helpful but at the time I was purchasing the glasses I was in a rush because I needed them in order to pass my driving test."

"Dr. Liu is great, *but be careful of the technicians* Had an eye appointment last week. Everything was fine, the doctor was very professional. Then she handed me off to her technician, and that's where the problem started. I had to schedule a follow-up appointment. This girl quotes me a price for a years supply of contacts, then for new lenses for my glasses. Comes out to about $200 each (they don't accept my insurance) but she tells me if I bring the frames down for my follow-up, I can save 20% on one by buying both the contacts and lenses at the same time. Here I am a week later. Sitting with a different technician (one from last week sitting right next to her) telling me that I can only get 20% off a complete set, meaning frames, lenses, and contacts. First technician verifies. When I complained saying that was never the arrangement, I'm told "She's in training." And offered no other explanation or compensation. So yeah, my fault for getting my eyes checked at a Walmart. But I feel bad for Dr. Liu, she deserves better help than this. Get any "deals" or "discounts" in writing. Or do what I should have done and go to a legit eye doctor, not just the closest and most convenient to you."