T-Mobile

"I went to T-Mobile to check out some deals on a new iPhone, and I had a lot of questions to make sure T-Mobile was a good fit for my area and work needs. Micah had every answer for me, answered my questions thoroughly, and went above and beyond to get my phone number switched from my previous carrier. Micah was on the phone with my previous carrier for 3-4 hours trying to get them to release my old number, and he was determined to get everything straightened out before I left. He did an outstanding job and made me a happy customer 10/10."

"Zeke was filling in at the homestead store and helped me out. Ultimately I saved $60 a month switching over thanks to zeke filling me in the home internet. He was honest and helpful and saved me money so who can ask for more than that?"

"I would be aware of opening an account or considering adding any additional items to your current account if I were you. TMobile are the biggest liars and thieves out there. After being a customer for about 15 yrs, last Christmas I foolishly decided to add a line to my account and upgrade a phone on my family account. This turned into months of nothing but headaches for me as they continuously screwed up my account. So when I finally had enough and wanted to leave and go to Verizon because they had great deals at the time around the holidays, I was begged by a supervisor online to stay and was offered a free iPad to do so. So my stupid self fell for it and did. Only to find out that the month to follow my account was even more screwed up and now it was to late for them to care. My bill went from $360/month to $760/month when I was told it was only going to be $480/month and I've been being charged for that so called free iPad every month since, along with the other promotions at the time that were offered and I never got, like the apple ear pods, and the galaxy phone I traded in for an $800 credit and never received either. So here I am a year later, I've invested endless hours on the phone trying to get this straightened out and conveniently everyone involved has amnesia and doesn't remember or feels really bad that they can't help me. They intentionally locked me in and totally screwed me over. So my message to everyone is please be cautious. TMobile used to be amazing in my eyes, the best out there, something changed and they are truly, absolutely the worst possible. I could cry every day for how badly they've screwed me over, steer clear if you have any sense at all. They will not honor their word at all."

"Tmobile is a scam company. I had an account with them for years. When I finally paid off my phone, it showed it was unlocked and paid on their website, yet their 3rd party barely English speaking reps kept telling me I owed over 100$ when I called to cancel my service. They refused to connect me to a manager and I called multiple times and each time no manager would talk to me. I told them I’m switching carriers and they continued to bill me for 3 months even though I quit using their services that day. Then they take me to collections where I dispute it, get it proven that it’s not legit, and then they use a different company to charge to my credit score again!"

"Great experience here got my zfilp 3 here and made becoming a new customer easy staff are knowledgeable and helpful to fit your needs/wants"