ROBERT W. QUEALE DMD

"Nice doctors. Got me in for tooth extraction weeks sooner than other local oral surgeons. My insurance with them is out of network so I had to send in my own insurance and it probably cost slightly more than in network but to get it done sooner was worth the price. Doctors are friendly and explained everything well at my exam, surgery, and post op check. My surgery was quick and no issues."

"This experience for my daughter’s wisdom teeth extraction has been horrible! The nurse came and got me and took me right back. Another nurse came in a rushed through a few things and said the doctor would come in. He never came in! He said something as he walked by that someone would be in to go over at home care instructions and the next thing we know the second nurse was telling us to go?! I asked to see the doctor and she said it was fine for my daughter to go. Horrible bedside manner and empathy or care. Shame on them. My oldest has the same done a few years ago and the care was much better. Will never return there or recommend this practice. Dr. Queale is awful in my opinion. My daughter has been in pain since the moment she woke up."

"I escorted my daughter to her wisdom teeth extraction surgery, and would not recommend Dr. Queale. I met him during her recovery and would describe him as an arrogant man with terrible bedside manners. He referred me to a paper every time I had a question instead of answering it. He then spent about 15 minutes explaining why he wouldn’t answer the questions and citing statistics from a study that said I wouldn’t remember the answers, when it literally would have been quicker to just answer them. When he made a comment about “stupid questions” I was done."

"If I could give this place a zero star rating I would. The murrysville office is an absolute nightmare to even get a hold of. They never answer their phones. I’ve had to call the Greensburg office multiple times to somehow get to them. My surgery was an absolute nightmare. I know multiple people who have gotten their wisdom teeth out here and have had endless complications afterwards. The front desk people are nasty. They completely messed up with my boyfriends surgery and deemed it as a “no show”. Back to them never answering their phones, we relentlessly called them to figure out the situation just to it being resulted by Dr. Queale saying he is going to “refuse to treat” him if we call the office one more time. My best friend just ended up in the emergency room the other night because of how poorly her surgery went. Her family said the same thing about how rude the staff members are. Very unprofessional."

"The office of Robert W. Queale and Michael J. Buckley Oral and Maxillofacial Surgeons was the worst experience I have ever had at the dentist. I was supposed to have my wisdom teeth removed from them and they said that they would call the day before my appointment with the time to come in and instead called 3 days prior to confirm my appointment but didn’t tell me a time. I called them the morning of asking what time I was supposed to come in and they said I was a “no show” and the doctor might not treat me now when it was their fault for not telling me a time. I explained to the receptionist that I was never given a time and she was EXTREMELY rude not letting me speak telling me how they would never do anything like that and not tell someone a time for their appointment. I even told her how I understand if the woman who called made a mistake and forgot to give me a time and she kept shutting me down and not letting me speak. It also took me 3 hours of calling to make an appointment. These people NEVER answer the phones. I called 17 times one day to try to get a new appointment for my wisdom teeth before having someone answer. Some times they would answer and then hang up immediately. Once I got an appointment the receptionist told me that Robert Queale wanted to tell me “if I called one more time he won’t treat me”. Everyone in that office are nasty and disgusting individuals. It was the worst experience I’ve ever had and I wouldn’t recommend this place to anyone."