Castle Towing 1531 Frew Mill Road, New Castle, PA 16101

"Castle Towing was sent by AAA to tow my 04 Trailblazer EXT. I bought it new so when it hit 300,000 miles, decided to garage it for a complete overhaul. I’d just removed all the rusted power steering lines when forced to move it without warning. I signed a waiver fully expecting to lose a side mirror at the very least. Castle’s driver Tyler took the time to look at everything and make sure his truck was in good position (narrow driveway but full right turn into garage). The SUV had no power so Tyler used his jump pack to get it into neutral. Then he expertly winched it out of my single car project garage (where it was just inches from a wall) and up on the flat bed in just a few minutes without a scratch! I was extremely impressed with Tyler’s skill, pleasantly surprised he took time to look at every angle AFTER I’d signed a waiver, and truly appreciated his patience and willingness to do whatever he could to get my beloved Trailblazer where it needed to go without damage. Castle Towing will be my first choice in the future!"

"Castle towing was fantastic. They showed up quickly. Everyone was so polite. They did a great job with our BMW. They towed it to where we wanted it to go. The driver has only been with this company for a few weeks. He was so friendly. Would use them again. The price was fair"

"Driver was extremely friendly and helpful. He was even able to temporarily fix the issue my vehicle was having. Highly recommended!"

"⚠️They came unprepared to tow bikes then called another truck to get straps to tie bikes down then charged 2 tow fees for calling 2 truck,loaded both bikes on same truck as well! When I came into talk about it they got defensive and hostile and drive threatened me so this is bad business practice,bad customer service, social skill are not there strong suit! When I told them I was going to leave a review they trying to scare with lawsuit this is America freedom of speech is a right not a privilege Highly recommend NOT USEING THERE SERVICE IN LESS THERES NO OTHER OPTIONS⚠️"

"Castle Towing in New Castle, PA is an excellent choice in time of need. Their technician, Coby, is knowledgeable, mannerly, AND COMES WHEN HE SAYS HE WILL COME! I waited over two hours for another towing service with AAA and they never did come. Toby called me the minute he left the Castle AAA company parking lot and assured me he would be to me in 20 minutes and he was!!! Great job.. thank you!!!!"