Verizon
1500 West Chestnut Street Crown Center, Washington, Pennsylvania 15301
About the Verizon
Verizon Store at Crown Center
Located conveniently at Crown Center, 1500 W Chestnut St, Washington, PA 15301, the Verizon store is your go-to destination for all your telecommunications needs. As a premier provider of wireless technology and services, Verizon offers a comprehensive range of products including the latest smartphones, tablets, smartwatches, and accessories.
Our knowledgeable and friendly staff are committed to providing exceptional customer service, ensuring you find the right device and plan tailored to your needs. Whether you're looking to upgrade your phone, switch to Verizon's reliable network, or explore our extensive selection of accessories, we are here to assist you every step of the way.
In addition to our retail offerings, we provide expert technical support and troubleshooting to help you get the most out of your devices. Visit the Verizon store at Crown Center for a seamless shopping experience and stay connected with the best in wireless technology.
Photos of Verizon
Crown Center, 1500 W Chestnut St, Washington, PA 15301, United States
Opening hours of Verizon
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 19:00
Saturday:
11:00 - 19:00
Sunday:
11:00 - 17:00
Reviews of Verizon
"I no longer trust them, they are only worried about upsell and not helping anyone if it doesn’t somehow benefit them financially"
"Worst experience ever! The associate (chelsea) added a new line to my account without telling me! So when I went onto my Verizon app a few days later and saw this mysterious line that was being charged $62 a month I was furious. I called Verizon customer service and was told that the lady in the store did a number on my account! Apparently customer service found that the store associate misapplied payments for 3 other lines on my account and added a new line without needing to and not telling me! I spent 3 hours on the phone getting my account fixed. I still have to wait for a call back from customer service once the wrongly added line drops off my account. It was a total mess and I will never go back to chelsea at the store. I don’t know if she needs more training, was in a rush, or did it for commission but what’ve the reason it was unacceptable."
"Worst experience I've ever had a Verizon. I came in to talk about deals as a follow up from a couple weeks in the same location. Found out I got lied to because one of the associates didn't take the time to check specifics on our account. I got told absolutely you can trade these phones that you want to. The "specialist" I talked to today said if I didn't take the couple extra minutes to check this I would have told you the same thing. Then why is it that other associate didn't do the same when I spoke to him last time? That's part of his job to check those specifis for the account!! It's part of his training and if not something other team members and managers should discuss and help him with. I could also barely talk and get my point across because the "specialist" kept interrupting me so I couldn't speak my point and get it across. Then she says to me I understand you're frustrated. Yes I am because I was lied to and today and can't even speak without being interrupted while you say the same thing over and over again. Manager was walking back and forth not even attempting to find out situation and rectify anything. Biggest part as customer service is to help the customers paying for your service. I feel that the associate I talked to 2 weeks ago, the "specialist", and the manager I talked to failed in that aspect. This makes me and my family question if we want to stay with a provider who have employees that are disrespectful and lie to customers. We've been loyal customers since 2013 and this day makes us question everything."
"Their check in system is nonexistant. There is no way to verify your place in line. Associates ignore you upon entering and it happened to everyone who walked into the store in the 1.5 hours I had to wait and then go about the sale. Once you do get assisted things go decently. However, the sheer disrespect of the line cutting in queue; and disrespect in no customer greeting shock me every time."
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