Auntie Anne's

"Worst store I've even been in they have 9 employees behind the counter 1 register and 1 person doing everything while the lobby is full and out the door... absolutely terrible"

"Line was long and then once I got to the register it would have been another 10 minute wait for pretzel bites. They are a pretzel shop. I get they only had two workers. Shame on the on the owner for not staffing his store properly. Walked out."

"I’ve never the type of person to complain but this is not right. I received the wrong drink and undercooked doughy food. I went in to explain the situation and god laughed at by the employees. Very unprofessional and disgusting, never ordering her again."

"Fast service. Pretzel bites were soft and warm and fresh. The tables could of used some wiping off, i noticed at least 3-4 different people sitting at tables getting up and 3-4 more sitting down and this repeated and the whole time no worker came out to clean the table. Other then that everything was great."

"Restaurant was very busy. my friends had to stand in line for a long, long time, while I was keeping a table occupied, so that they could sit when the order of 3 pretzels, 2 coffee and 1 coke was placed. At last the pretzels were ready, and brought to me including my coke. The pretzel was soft: Pretzel was not baked properly, therefore the dough was runny in the middle, taste was like you eat soap because of the use of too much bicarbonate of soda (rising agent), and was really horrible. I live close to Germany and enjoy their pretzels, and they are much better then Auntie Anne's are. In comparison on a scale from 1 to 10 Auntie Anne's score is 1 and the German score 100 (and that is NOT a typo). They should not be allowed to sell this junk. Coke tasted like chlorine, which means that either the water purifying did not work properly, or was not installed, or the ice was of an inferior quality. Even the pre packed pretzels in supermarkets taste a lot better. All in all more a disaster than a visit which is to remembered. I dumped the remainder (more then 80% of it ) where it belongs: in the trash bag, and so did my friends. The only positive thing of our visit was 2 cups of fresh coffee, because the can was empty when my friends decided to have coffee. On a scale of 1 to 10 Auntie Anne's score 2, sorry."