Appliance Warehouse of America (CSC ServiceWorks)
3201 West Royal Lane, Irving, Texas 75063
About the Appliance Warehouse of America (CSC ServiceWorks)
Appliance Warehouse of America (CSC ServiceWorks)
Address: 3201 W Royal Ln #100, Irving, TX 75063, United States
Appliance Warehouse of America, a division of CSC ServiceWorks, is your one-stop solution for premium appliance rentals and services. Conveniently located in Irving, Texas, our business is dedicated to providing high-quality, reliable appliances to both residential and commercial clients. We specialize in the rental and leasing of washers, dryers, refrigerators, and other essential household appliances, ensuring that our customers have access to top-tier equipment without the hassle of ownership.
Our experienced team is committed to delivering exceptional customer service, offering flexible rental terms and prompt maintenance support to meet your specific needs. Whether you're a property manager looking to equip multiple units or a homeowner in need of a temporary solution, Appliance Warehouse of America is here to help. Visit us at our W Royal Lane location to explore our extensive inventory and discover how we can make your appliance rental experience seamless and stress-free.
Photos of Appliance Warehouse of America (CSC ServiceWorks)
3201 W Royal Ln #100, Irving, TX 75063, United States
Opening hours of Appliance Warehouse of America (CSC ServiceWorks)
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Appliance Warehouse of America (CSC ServiceWorks)
"The washer and dryer themselves worked fine while we had them. My 1 star is because when they were scheduled to get picked up no one showed up. Turned out our bill for each month was 4 days later so we were charged for another month even though we were completely moved out of the place and not using the machines. They picked them up a week later. We have asked to have the charge dropped and was told it would be dropped but it never was despite calling multiple times per week. We ended up paying the bill and asked for a refund. They continue to tell me that they are working on the refund which we still have not received weeks later. We have had to call multiple times a week to get this taken care of and we still do not have our money back. Update: After calling a couple more times, we finally received our refund."
"Two stars simply because the first couple years were great and issue free. Upon moving to CO and continuing our service it was constant issue after issue. Customer service was atrocious!! Forget making appointments and expecting someone to call or show up! I’m thrilled to not have this service anymore! Anytime I made an appointment if be lucky if anyone showed up for it. They couldn’t even show up for my last appointment for them to pick up the appliances! I made the appointment 2-3 weeks in advance. Only for the driver to put a note the day off saying they didn’t have enough time to go. Excuse me? You didn’t have enough time for MY appointment that was scheduled weekend in advance???? What’s the point of scheduling then? And to not even call me? I had to call to follow up because no one came during the scheduling window I was given. Then, when I told them I needed them to come back that same day or the day after because I was surrendering my keys, no longer living there they said they couldn’t promise anyone will come. But the supervisor would give me a call and they’d reschedule for the following in. No supervisor called me and I told them the leasing office said they’d better hope they can still come and get the appliances because the house will be vacant. Not only that, the customer service representative had the nerve to say they couldn’t stop my service on the day I scheduled the pick up because they technically didn’t pick them up. I told her they would be doing so because it’s not my fault their job wasn’t done. It gets better because the representative added that if they weren’t able to come pick up the appliances the following week, I would be charged a fee for the appliances themselves. Due to no fault of my own since I scheduled the pickup before I surrendered my keys. I say just do Affirm or something similar and buy your own appliances. Don’t deal with them."
"We got off to a bumpy start but they recovered well. I placed an order and paid online for a washer and dryer rental. I was given a delivery date which came and went with no communication. It was a Saturday so customer service could only take a message as no delivery was scheduled in the system. They did get back to me on Monday and got the delivery done the next day. The delivery was smooth and the guys were great. The appliances are new as I ordered and very good quality - work great. The website is very user friendly to make payment and maintenance requests. As of now, I am very satisfied."
"It was really easy to rent and after that they help me out and made the process to change it and rent to own. Today the washer and dryer are mine and all of it was thanks to the advice they gave me. I am so happy with the excellent service and I fully recommend it. No credit check, no long process, no over charges. It was so easy and quick. All you have to do is call set the day for the installation and that’s it."
"So great! My daughter’s apartment did not include a washer and dryer, only the hook ups. As a housewarming gift, we leased a washer and dryer for our daughter, and it was life changing for her! The installer was on time, helpful, and super nice. She lives on a second floor, so it was awesome to have someone bring that up and put it in her apartment! It’s been over two years and both units are still working great! Thank you for making everything so easy!!!"
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