Quest Diagnostics
2435 Garden Way, Hermitage, Pennsylvania 16148
About the Quest Diagnostics
Quest Diagnostics, located at 2435 Garden Way, Hermitage, PA 16148, is a premier provider of diagnostic information services, dedicated to helping people take action to improve health outcomes. Specializing in a wide array of medical testing, Quest Diagnostics offers services such as routine blood work, specialized lab tests, and diagnostic screenings. With a commitment to accuracy, efficiency, and patient care, the facility is equipped with state-of-the-art technology and staffed by highly trained professionals. Whether you require routine testing, advanced diagnostics, or health screening services, Quest Diagnostics is your trusted partner in health, offering reliable and timely results to assist in your healthcare journey.
2435 Garden Way, Hermitage, PA 16148, United States
Opening hours of Quest Diagnostics
Monday:
07:00 - 16:00
Tuesday:
07:00 - 16:00
Wednesday:
07:00 - 16:00
Thursday:
07:00 - 16:00
Friday:
07:00 - 16:00
Saturday:
07:00 - 12:00
Sunday:
Closed
Reviews of Quest Diagnostics
"Quest outstanding is all areas. Very satisfying to know they r now our Diagnosis Center."
"Excellent no wait I'm very nice people very quick service excellent"
"Kiosk check in is not customer friendly. I wasted 1.5 hours today because of miss directed information provided. I checked in on the Kiosk and during drivers license scan the kiosk froze. I proceeded to "restart" and it told me the earlier scheduled times was no longer available and to have a seat. After over a one hour wait watching others come and go I asked for assistance at the front desk. The front desk (Hermitage, Pa) told me they had nothing to do with "THAT SYSTEM" and couldn't help me. I was advised to try again and just use the help link on the screen. I was then given a number. After watching more people come and go and out of frustration I finally approached one of the technical staff and explained my plight. I was soon waited on and the lab task was completed in less than 10 minutes. The front desk just watched me sit there for 1.5 hours and never offered their assistance. I've used Kiosk around the "world" and can navigate the systems "THAT WORK". You need to improve the customer friendly level of your system, have better information as to what confirms your check in has been accepted, and/or have a more conscientious staff available to be more aware of your customers in the waiting area. One star rating is too high!"
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