BeanThru - Drive-thru Coffee & Espresso

"Visiting from CT & this was my first time at Bean Through. The cute kiosk caught my eye. My latte was delicious and the baristas were friendly and welcoming. I’ll be back!"

"Perfect service and cold brew every time. The girls at the route 8 location are always so friendly and my little dog loves the extra attention he gets from them as well :)"

"The girls were all super nice! My iced latte was delicious!"

"My 4-year-old sums it up best, "Mama, how can such a little place have so many yummy things?" I follow them on Facebook, where they post the special drinks for the month. I order from that menu almost exclusively because when you're going to BeanThru, it's to treat yo' self. The chillers are good, the lattes are good, the cookies are good, and the breakfast sandwiches satisfy. My 4 year old loves the kid size smoothie - he usually gets strawberry or mango. Check it out!"

"-- Edit -- I had hoped that by leaving a review management/ownership would be more inclined to address problems customers are experiencing. That's why I left a review instead of calling in and asking for a remake, refund, etc. I am surprised in the choice to attack a reviewer who has been a loyal customer for over four years. I have never asked for a refund, only asked for a remake when all I or my spouse could taste was the milk, but your unprofessional response as either an owner or manager has ensured that I will never give BeanThru another try. I am also surprised at the absurd suggestion to support a large corporation over small businesses. I was willing to give BeanThru another shot because of the great coffee you used to offer for years, but being attacked by a local business I was eager to support until today is very unexpected and unprofessional. For management's records: the one time I know of getting a refund, it was done without my request. I called in and asked for a remake to be made because I couldn't taste the espresso in a triple shot cappuccino, and the milk wasn't frothed. When I returned, I was told I had been given a refund, received a remake, but was refused when I offered to pay for the remake. All I wanted was to bring to management/ownership's attention that customers aren't receiving the former quality coffees that BeanThru has offered before. Calling into the store and asking specifically for less milk that's frothed was not working, so this was the last resort after a couple months of failed visits to BeanThru. -- Original -- They used to be the best coffee in Pittsburgh, but now they have decided that everything you order must be 99% hot milk with sugar so you can’t taste the flavorings or coffee that’s supposed to be in them. Their cappuccino is a latte, the milk is never frothed, and their lattes are so milk heavy you can’t taste the flavoring or any coffee that may or may not be in them. Half a year ago I’d highly recommend them, but now I suggest you look elsewhere for coffee. Hot milk with sugar they have you covered, but coffee not so much."