DISS Restoration

"Quick, friendly and professional! My carpet looked great once they were done! Will definitely be calling again in the future!"

"Had a tree fall through my roof, took them weeks to get the tree removed, then they put small areas of house wrap over the holes, I had to call and complain about still getting water in the house.3 months later and still no roof or repairs done. No communication at all, even after talking to their CEO , nothing. Worse company ever to deal with."

"I needed stains cleaned off my driveway and steps and diss came through with great customer service and did a great job removing the stains."

"Due to circumstances I chose to use DISS based a Nationwide vendor preferred list. At the time they were the ONLY one available on the list after storm damage, all other local vendors were not available....which should have been my first RED FLAG (NOTE: after the first job, Nationwide advised me they had been removed from the Preferred list). DISS provided an estimate for garage roof , other garage damage, and house fan and gable vent. I was advised that I needed to put down almost 100% of the job in order to get it scheduled. Anything less would result in a delay. second RED FLAG...I reluctantly agreed due to preferred vendor status at the time. They were not able to give me a schedule date, but called a few days before they were coming. ......third RED FLAG. On the day they showed up, they had an attic vent rather than a fan, and a gable vent in the wrong color , after waiting for the correct parts, the gable vent was installed crooked, with the installer insisting it wasn't...fourth RED FLAG DISS had informed me they hired a subcontractor for the job. The subcontractor informed me they also hired subcontractors. The crew was mostly non-English speaking, who appeared to be day laborers. It was extremely unsettling to have a woman waiting in a parked car with a baby during the duration on the job. My MISTAKE was not asking to see the Niles Work Permit and registration and Workman's Comp paperwork. fifth RED FLAG Replacement to my house roof was then approved. In discussion with Insurance, they advised me that DISS is no longer on their vendor list(would not tell me why) and that I can use another company. sixth RED FLAG I had a local reputable roofer with a longtime local crew give about the same estimate as DISS, but used a better quality shingle with a better guarantee, and schedule the job in advance, without the demand of near full payment before the job. Several months later the installed attic fan was making rattling, suspicious noises . After 2 calls to DISS and a callback from the scheduling manager who said he would dispatch someone , no one has called me or showed up to look at the fan. My guess after voicing my concerns with DISS, they have chosen not to stand by their work. *******Be sure to review the Better Business Bureau cases for DISS ******* Be cautious/suspicious with the positive reviews for DISS. At least one of the reviews is from a current employee ******* Had to give at least 1 star in order for the review to be posted *******WOULD ADVISE AGAINST USING THIS COMPANY"

"Our basement flooded due to sump pump failure and also because we contracted in a waterproofing company that has failed us. DISS Water Restoration was referred as vendor through our homeowners insurance and I’m so happy that they were! We have never heard of this company before, and never experienced anything like this. The staff was extremely responsive, professional, And took care of us like they were family. Can’t recommend them enough!!!"