Valvoline Instant Oil Change

"Visited this location on 8/8/24 and had the worst experience at a Valvoline and I’ve been using this company as a whole for all my services since 2009 and with every vehicle! I went in for a synthetic blend full service oil change and the technician didn’t screw in my oil filter properly which caused my vehicle to leak all of the oil back out and it got all over exhaust which caused massive smoke clouds on my vehicle that is barely 3yrs old. I then had the task of trying to get back to the location on McKnight rd which is no easy task when you have no oil pressure and your vehicle is trying to enter safety mode. Once I arrived the employee whom tried to take responsibility was pushed to the side and Store Manager said it was a faulty part. With that being said he should have just owned up to the mistake because what he said sounds worse! You are basically saying you didn’t inspect the part before you put it on my vehicle?! With all that said this location almost destroyed my vehicle and I came for the service that is in the name of the company which is an “Oil Change”! After being a dedicated customer for 15 years with this company, I will be taking my business somewhere else. I hope this helps the next person avoid the experience I received!"

"I needed an oil change, and was also concerned about the air conditioning, as it wasn't blowing cool air. Collin was extremely nice and extremely helpful. He walked me through the entire process, and kept giving me updates as they did the work. Highly recommend, and will be back again!"

"Stay away from the bald dude with the little earnings named Greg. He’s miserable and mad at the world that he had to show up for work. I’ve never encountered such an angry person. Screaming at me on how to pull my car in. Just angry and extremely rude. Literally pulled in the lot smiling and almost drove off without an oil change because of this man. He stood in front of my car and stared at me like he was going to intimidate me. That’s bad for business right there. I’m literally shaking writing this review right now. Huge shout out to Ran who rectified the situation. Decent place but Greg is going to ruin a lot of customer satisfaction. Guaranteed."

"It was my first time here and it was a 10/10 experience. I only came for an oil change but ended up asking a few questions about my car battery that concerned me. Samji without hesitation said he would check it out for me. I was able to not only get the oil change but my battery replaced as well. All the employees were friendly and I will definitely be back for any future car needs that Valvoline can provide for me!"

"This was my second time going to this shop. So far, I've had no issues with getting maintenance done. Would recommend to anyone, especially if they need a same-day oil change."