Sprouse Windows & Doors 1200 West Virginia 2, New Martinsville, WV 26155

"A local contractor installed 15 of these windows into my 100+ year old story and a half. They are clear and function beautifully, and made a huge difference inside & out. I had other quotes that were 30% to 40% of my home's value, which did not make sense. The cost to have these installed were about 13% of my home's value and made perfect sense."

"Had an issue with some of my windows not closing correctly. The windows are great and I love casement windows. What set them apart to get a 5 star review is their customer service. They have been so helpful the entire way. Thank you Claire!"

"Update on Sprouse Windows as of 05/08/2024 after almost 2 years now we are still trying to get replacement windows that were never any good and had Manufacturer Defects. They just keep sending bad windows to us. Do not Buy from Sprouse Windows at all! You will regret it if you do. I have the Windows that have no Grids or any obstruction at all so they will show any flaws because we have a lot of windows and didn't want grids in them to block views. Horrible quality of windows! I built a new house and have had so many manufacturer defects in the windows. The company representative has been out twice and seen the defective windows and said they would replace them all. We are currently on the 3rd set of windows sent and they still have all kinds of defects like streaks from the Low-E finish and chard looking glass in between the 2 panes. The many defects of the windows sent to me is too many to list. I am so over this and contemplating getting a Lawyer to sue the company. I would not recommend anyone ever buy from this company so awful!!!"

"Installed 10 windows in 2010 and they still are great today. Only have had to re-screen them once due to age. Would buy them again. They were bought through Marsh Building Supply in Indianapolis."

"Drivers, do not load here. Checked in at 12:03pm for a 1pm appt. They go to lunch from noon to 1. I had no problem waiting that hour, that's on me for checking in at noon. Anyway, was in a dock ready to load when they came back at 1. At 1:22pm I felt movement on the trailer. For hours I watched as the drugged out looking employees made multiple trips out to gather around an old pickup and smoke cigarettes. Was told they load everything by hand and that's why it takes so long. Was also told at 3:15pm that they were half done and it would be two more hours. Loading finally finished and I got my paperwork at 8:23pm. Spent a total of 8 hours and 20 minutes here (their lunch break included). Then had to park in front parking lot overnight due to them running me out of hours. Avoid this place at all costs."