Elkins Builders Supply Co 5 11th Street, Elkins, WV 26241

"Don't bother wasting your time with these people if you are looking for any CAD design assistance. The first location we called at said they didn't offer it but gave us the number to the other location which supposedly does. The guy who answers acts like he doesn't know what in the world I could possibly be asking for in regards to design help. I told him your website says you have CAD software and can assist in kitchen and bath design. He says well I can forward you over to "x" who handles the CAD stuff and maybe she can help. So the lady answers the phone and again acts like I'm talking some sort of foreign language. I'm like look I don't know if I'm just not using the right terminology but we are building a house and I have some blueprints but don't know where to start on laying out a bathroom in a way that is the best use of space that we have. She kind of huffs around and says well we have software but those plans can't leave our store. I'm like Umm Im not asking for them for free, I assumed I would have to pay for them. Thats what I'm asking about. She says well you can email me your plans and I will see. I'm hesitant but said ok and sent her the plans. Yeah well that was 3 weeks ago. I'm sure she never even checked her email and went back to doodling or playing solitaire after she hung up the phone. These people are middle men. They essentially figure out what you want and then they find someone that knows what they are doing to help you do it, but for a friendly surcharge of course. That is if you go into the store. You are better off going to Lowes, you will get about the same knowledgeable customer service if you know what I mean."

"Slow and old. employees take forever to address customers. Can be seen clearly sitting and taking breaks instead of doing their jobs. Ran by a guy that should have retired after his first heart surgery"

"Fantastic! The price of what we bought was lower than other places that gave us quotes.The employees were really great. Thank you. We are VERY satisfied customers!"

"My dad, my brother, and I have used EBS as our primary construction materials supplier for years, and would never use anyone else. Great service, competitive prices, and one of the most knowledgeable and friendly staffs you could ask for."

"Been shopping there for several years and I have always received good service.much like a Lowe's or Home Depot they carry just about anything for home improvement."