Best Tours New York
About the Business
Since 2009, Best Tours New York has been offering unique walking tours and experiences across the UK and USA. Founded by experts with decades of experience in film, television, and travel, our company brings an entertaining, story-driven approach to every tour.
We were the pioneers of NYC’s original cupcake tour and have since expanded to offer exceptional city explorations, including Royal Family walking tours of London, Harry Potter tours of Edinburgh, and food tours of NYC, among others. With over 15 years of industry experience, our guided tours are designed to reveal hidden gems around town, whether you’re a vacationer or a local.
Our tours are not only affordable but also sustainable, supporting local businesses and prioritizing safety, accessibility, and fun for all ages. Our wonderful guides have led over 10,000 tours, creating countless memories along the way.
Join us for a safe and sensational storytelling journey that you won’t forget!
Photos
Location & Phone number
201 Allen St Unit #10117, New York, NY 10002, United States
Reviews
"A few weeks ago I hired this tour company to take myself and 10 other ladies on a tour around the city. We had a blast! This is by far the BEST TOUR in NY. Sheldon was personable, knowledgeable and patient with all of us as we explored the sites. If you are looking for a wonderful tour of NY this is it!"
"I went on a trip with Best Tours and had the most wonderful time. It’s a great way to get to know a city as you get shown some great local spots. Both the guide and all of the customer service that I received was seamless. I can’t recommend Best Tours enough!"
"Went on the Cupcake Walking Tour with my daughter. We really enjoyed it -- my daughter loved being able to create her own cupcake while I loved that all we had to do was show up because everything was taken care of already for us. :) Definitely ñlanning to try their other tours too next time. Highly recommended!"
"For a company that is based in the service sector, Best Tours fails in delivering upon customer service. Long story short, signed up for a Buckingham Palace Tour (London) through the UK affiliate, booked via Expedia. I went to the meet-up point as indicated in Expedia, but never found the tour guide, and now Best Tours won’t refund me. Upon arrival at the meet up point, did not see the tour guide (no sign, etc.) – when I called in to the Best Tours office, they called the guide as well as gave me his number to call – and no answer. Turns out the guide had messaged me (to his credit) but via Whatsapp, a non-standard third party app that requires data usage (to which I did not receive said messages until I was back at the hotel and on wifi, since I was abroad). The guide’s reason for that method of communication was that ‘Whatsapp is very popular here.’ Despite calls, texts, and emails with the main office for Best Tours, they have not refunded my ticket despite their poor organization and poor communication, and refuse to own responsibility for the poor judgement and mishap caused by their guide. Sadly, now as I prepare these remarks, I’m finding tons of other similar reviews and experiences. Such a disappointment."
"This is by far the best city tour I have attended in any city. Sheldon was a great host and even better narrator of the city's rich lush history. I left knowing a lot more than I thought I did prior to the tour. I have had the privilege to travel extensively for work and have visited many many cities. This tour company is the only one I have ever rated a 5 and frankly, I would have gone higher. It was so extensive yet so chill that I will tour with them again when I return. Thank you for the history lessons and great day."
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