St. Charles Laboratory - Heart and Lung Center
2500 Northeast Neff Road, Bend, Oregon 97701
About the St. Charles Laboratory - Heart and Lung Center
St. Charles Laboratory - Heart and Lung Center is a premier healthcare facility located within the Heart and Lung Center, adjacent to the Cancer Center on the Bend hospital campus. Our mission is to provide top-notch diagnostic services with a focus on heart and lung health, ensuring that our patients receive the most accurate and timely results.
Location and Parking:
For your convenience, we recommend parking in the lot outside the Cancer Center. Please avoid parking in the main hospital entrance lot, as it involves a significant walk to our facility.
Patient Information Access:
In compliance with Oregon law, patients are entitled to obtain copies of their lab reports seven days after the results have been reported. However, if your tests were ordered with instructions specifying that "the patient may have results," you may access your results sooner. To pick up a copy of your results, you will need to complete a release form and present identification.
Necessary Forms:
- Authorization for Use and Disclosure of Protected Health Information (English)
- Autorización para Usar y Divulgar Información Médica Protegida (Español)
At St. Charles Laboratory - Heart and Lung Center, we are committed to ensuring that your health is our priority. Whether you are visiting us for routine diagnostics or specialized heart and lung testing, our dedicated team is here to support you every step of the way.
Photos of St. Charles Laboratory - Heart and Lung Center
2500 NE Neff Rd, Bend, OR 97701, United States
Opening hours of St. Charles Laboratory - Heart and Lung Center
Monday:
07:00 - 16:00
Tuesday:
07:00 - 16:00
Wednesday:
07:00 - 16:00
Thursday:
07:00 - 16:00
Friday:
07:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of St. Charles Laboratory - Heart and Lung Center
"Had to bring my 7 yr old here for blood draw while fasting, when we checked in there were 9 in front of us, only 20-30 min wait. The nurse was great with my son and helped him relax and feel calm. Very impressed with their staff."
"They are great here! The phlebotomists are friendly and efficient. Sometimes a bit of a wait, but they always get everyone through as quickly as possible."
"Terrible. Took off work after doctor told me dropping off fertility sample would be totally fine for 30min. Got there signed in as time sensitive drop off. There was nobody even at the computers for 20minutes I was well over my time limit just for a drop off. 3 lady came walking out together and sat on their computers. Called me up. One said that they needed it within 15 to 20minutes the other said that I wasn't marked as time sensitive and I could've gone up to them and asked. Wait... ask who? The ladies not at the counter for longer than my limit?"
"I’ve had to wait between an hour and a half to two hours for a simple blood draw and pre surgical COVID test. I do not understand why they use the same people to check in patients and do the blood draws, it’s massively inefficient. When I checked in a little over an hour after open, there were already over 20 people waiting ahead of me. And not only that, staff do not seem to be trying to move the check in process along due to how much they chat with patients. I understand customer service is part of the job and asking about a patients day, but the degree of casualness seems like that of a small practice and not the only hospital in the entire region. How can the hospital think this is an effective way to run their labs?"
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