Neurology & Neuroscience Associates: Miller Hugh J MD

4774 Munson Street Northwest, Canton, OH 44718

"If I could leave this place Zero stars I would, last year my migraines became absolutely unbearable so I had no choice but to look into finding a neurologist who takes my insurance. I called over a dozen neurologists in my area to confirm if they took my insurance. This business in particular couldn’t answer that question for me and I guess proceeded to set not one but TWO appointments for me without my knowledge, I never received a phone call regarding these appointments and later on I never received notice for a COLLECTIONS they sent for me for 100.00 for two missed appointments that I NEVER set. Fast forward to this year, I was sent by ambulance to the hospital from my job for a very aggressive migraine the hospital referred me to these people (god only knows why.) they are so RUDE. When I called them to find out about setting up a appointment based on referral and my HOSPITAL telling me they take my insurance I am THEN informed that there is currently a collections for me for 100.00 from them for “prior missed appointments.” When I argued this I was told to hang on.. it was silent and then I was speaking to a random voicemail. I called back to understand why that happened and was told management left for the day and no one could help me. I was also given a partial name of the collections group and had to figure out how to contact them myself. Absolutely horrible staff if you ask me and I certainly hope the doctor I have never got to see isn’t just as bad. Certainly shouldn’t have 5 stars. Absolutely pathetic customer service."