Ohio State Endocrinology Outpatient Care East

"The burden for management of all things is on the patient. A few warnings to folks looking to go here for care. First, if you have to cancel an appointment, do not respond to their automatic text message for confirmation/cancellation. I tried to cancel this way, and received text confirmation that my appointment was cancelled, then I received a letter threatening to drop me as a patient due to too many missed appointments. I tried to call to resolve this issue, and the person on the phone frankly did not want to help. Second, make sure you put requests for medication/medical supplies PLENTY early. They are always backed up with this. Although if it’s an emergency, you can call and they might or might not be able to put priority on your request. I try to request refills at least a month in advance. Lastly, I do not recommend ever missing/rescheduling an appointment, because they are often booked out for three or more months. Other than those issues, the doctors and nurses are fantastic and really up-to-date with their knowledge."

"I would give no stars if I could. Worst experience that I’ve ever had at a Dr office that I waited 6 months to see. The MAs are so rude. I spoke to several of them. The Dr laughed at me when I was telling him what medical routes I’ve already taken to get answers to my symptoms with other Drs. The Dr said some of my test that were ran by my Dr were high but didn’t want to do additional testing ( which is the whole reason I was referred there for further testing. ) to get answers because my family has a deep history with hormone issues, thyroid and diabetes. They did absolutely nothing for me besides tell me to check my sugar for a week & call back if it ran high or low."

"Worst experience we have had by far with a endocrinologist. We have had so many problems with them not answering or sending wrong meds to pharmacy or just being rude. They told us the pump my husband had needed replaced asap and its been 2 months. In my opinion no one there cares. Only person that is worth talking to is a patient advocate. At least they listen."

"Endocrine department doesn't return calls, messages or seem to care about patients at all. No one can help with anything they just tell you how unfortunate that is. I'm trying to control my blood sugar with zero support from Endocrine department. They only prescribe the most expensive diabetes medications and do not seem to care about my financial situation. $20 for two medications is too much!"